Thea Sofie Risvik
London
Summary
Gaining experience within different fields has given me the ability to mix skills and resolve issues differently depending on the case of issue. I am a loyal employee and dedicated team player who is proactive and hands-on in task completion. I am enthusiastic individual and driven to deliver high-quality service and consistent results.
Overview
11
11
years of professional experience
13
13
years of post-secondary education
Work history
Lettings Team Manager
Marsh & Parsons
Chelsea, Royal Kensington and Chelsea
04.2025 - Current
- Liaised with landlords to maintain transparent communication lines.
- Optimised property marketing strategies for increased visibility.
- Implemented dynamic pricing strategies with competitive market analysis.
- Processed all necessary paperwork to ensure legal compliance.
- Sourced new properties for portfolio expansion.
- Negotiated tenancy renewals with tenants, assuring continuous occupancy.
- Enhanced client relationships by providing professional lettings advice.
- Managed tenant enquiries, resulting in efficient communication.
Senior Letting Consultant
Marsh & Parsons
Chelsea, Royal Kensington and Chelsea
05.2024 - 04.2025
- Executed thorough tenant screening processes, minimising risks of rent defaults.
- Assisted clients in understanding their rights and responsibilities under lease agreements.
- Oversaw timely rent collection, maintaining steady income stream for landlords.
- Managed property viewings, leading to successful lettings.
- Negotiated leasing terms for optimal client satisfaction.
- Enhanced client relationships by delivering excellent customer service.
- Coordinated with legal department to resolve tenancy disputes effectively.
Letting Consultant
Marsh & Parsons
Chelsea, Royal Kensington and Chelsea
04.2023 - 05.2024
- Improved tenant satisfaction by addressing and resolving complaints promptly.
- Kept up-to-date with relevant housing legislation to provide accurate advice to clients.
- Increased efficiency of operations by implementing streamlined letting processes.
- Maintained knowledge of local property market trends, staying competitive.
Project Administrator
Martin Homes Ltd
London
06.2022 - 03.2023
- Streamlined project delivery process by effectively coordinating key tasks and deadlines.
- Managed project lifecycle stages to ensure timely completion and adherence to budget constraints.
- Enhanced team communication with efficient scheduling of meetings and dissemination of pertinent information.
- Provided administrative support to Project Managers, aiding in successful project execution.
- Ensured compliance with company policies whilst performing daily administrative duties.
- Utilised Microsoft Office tools efficiently
Assistant Business Manager
Mcqueen Apartments Ltd
London
10.2021 - 05.2022
- Boosted office efficiency by implementing streamlined business processes.
- Enhanced client relationships with effective communication and negotiation skills.
- Resolved customer issues promptly, enhanced customer satisfaction levels.
- Developed strategic plans, resulted in enhanced business performance.
Telephone Interviewer
Ronin International
London
02.2020 - 09.2021
- Outbound market research interviews for various clients across a range of sectors and topics.
- Adapted quickly to evolving interview guides or scripts based on client requirements and feedback received from test interviews.
- Handled sensitive information with utmost discretion, respecting respondent privacy and confidentiality at all times.
- Maintained an encouraging attitude even in face of rejection or hostility from respondents.
- Utilised time management skills proficiently to ensure all assigned tasks were completed within given deadlines.
- Conducted telephone interviews for market research purposes.
Assistant
Moore Park View Hotel
Sydney, Australia
01.2019 - 06.2019
- Increased efficiency by handling correspondence and organising files.
- Managed executives' schedules for improved daily workflow.
- Streamlined office processes with implementation of new filing system.
Sheet Metal Worker
Midsund Bruk A/S - National Oilwell Varco
Midsund, Norway
08.2014 - 06.2018
- Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
- Enhanced safety measures by regularly maintaining and cleaning sheet metal tools.
- Completed complex metal shaping tasks for precise fitting in various construction projects.
- Improved production speed with efficient use of power shears, brakes, and presses.
- Inspected finished products, ensuring superior quality control.
- Utilised CAD software for accurate modelling of sheet metal structures.
- Implemented hand tools skillfully for detailed customisation projects requiring precise manipulation of metals.
Education
Upper Secondary School -
Haram Vidaregåande Skule
Brattvåg 08.2014 - 06.2018
Exchange Semester -
University of Technology Sydney
Sydney 07.2018 - 11.2018
BSc (Hons) Construction Management -
London Southbank University
London 09.2019 - 05.2022
Lower Secondary School -
Midsund Skule
Midsund 08.2008 - 06.2014
Skills
- Problem solving
- Reliable
- Communication
- Team player
- AutoCAD
- MS Office
- Market research
- Client relationship management
- Time management
- Multitasking capability
- Stress tolerance
Languages
Norwegian
English
Spanish
Personal Information
Date of birth: 07/02/98
Custom
- Sports
- Training
- Traveling
- Music
- Social Activities
Timeline
Lettings Team Manager
Marsh & Parsons
04.2025 - Current
Senior Letting Consultant
Marsh & Parsons
05.2024 - 04.2025
Letting Consultant
Marsh & Parsons
04.2023 - 05.2024
Project Administrator
Martin Homes Ltd
06.2022 - 03.2023
Assistant Business Manager
Mcqueen Apartments Ltd
10.2021 - 05.2022
Telephone Interviewer
Ronin International
02.2020 - 09.2021
BSc (Hons) Construction Management -
London Southbank University
09.2019 - 05.2022
Assistant
Moore Park View Hotel
01.2019 - 06.2019
Exchange Semester -
University of Technology Sydney
07.2018 - 11.2018
Sheet Metal Worker
Midsund Bruk A/S - National Oilwell Varco
08.2014 - 06.2018
Upper Secondary School -
Haram Vidaregåande Skule
08.2014 - 06.2018
Lower Secondary School -
Midsund Skule
08.2008 - 06.2014