Tabitha Griffiths
Sales And Lettings Agent And Business Owner
Gillingham
Summary
Trainee Sales & Lettings Negotiator with 1.5 years’ experience and over 15 years running a successful business. Strong in lettings and client communication, with a keen interest in developing within sales. Seeking a long-term role with opportunities for growth, available up to four days per week including Saturdays.
Overview
15
15
years of professional experience
Work History
Sales and Lettings Agent
Orange Property Services
01.2025 - Current
- Managing lettings enquiries and applicant matching
- Liaising with landlords and tenants, building and fostering good client relationships
- Booking property inspections with tenants, reporting findings to landlords, and liaising with the maintenance team for follow-up actions
- Conducting property inspections, inventory and checkouts
- Booking and carrying out viewings and scheduling appointments for market appraisal
- Following up on leads and enquiries
- Leveraging CRM tools to track client interactions and identify sales oppertunities
- Managing own diary and workload
- General office administration
Owner and Head Instructor
Bewitched Fitness
06.2011 - Current
- Founded and operated a successful pole dance and aerial arts studio since October 2011, increasing revenue by 50% within the first two years of operation.
- Successfully transitioned the business to online platforms during the COVID-19 pandemic, maintaining client communication and offering virtual classes to support mental well-being.
- Proficient in utilizing Zoom for conducting weekly classes and providing recorded sessions for flexible participation.
- Implemented effective social media marketing campaigns on Facebook and Instagram to promote services, engage with clients, and generate leads.
- Utilized Go Team Up and Excel CRM for streamlined client bookings, communication, and administrative processes.
- Created visually appealing marketing materials and event collateral using Canva, ensuring consistent branding for workshops, events, and showcases.
- Demonstrated exceptional sales skills with a conversion rate of over 80% from taster classes to regular class bookings/memberships. We currently have over 50 membership clients.
- Provided excellent customer service through prompt handling of calls, emails, and messages, maintaining long-term client relationships.
- Orchestrated successful workshops, events, and showcases, managing all aspects of event coordination and marketing.
- Implemented automation techniques for efficient communication, including automated emails and post scheduling.
- Fostering a supportive and inclusive class environment, delivering high-quality instruction and creating a positive atmosphere.
- Established and facilitated 'SASS CAMP,' an 8-12 week online coaching program for women, delivering comprehensive coaching materials and offering ongoing support.
- Recruited, trained, and managed a team of skilled instructors, ensuring consistent teaching standards.
- Managed administrative systems for payroll, invoicing, and record-keeping, ensuring accurate financial operations.
- Demonstrated expertise in budgeting, financial analysis, and cost-saving measures to maximize profitability.
Personal Trainer and Fitness Instructor
David Lloyd Leisure
06.2016 - 03.2017
- Designed and implemented a strength and conditioning program that improved athletes’ overall fitness and performance.
- Completed courses in basic fire fighting, personal survival techniques, first aid, and personal safety and social responsibility.
- Developed and maintained positive relationships with clients to ensure continued engagement and satisfaction with fitness services.
- Developed and led group fitness classes to help clients increase their fitness levels and reach their goals.
- Performed daily store opening and closing duties, ensuring that all store policies were followed.
Administrator
Security and Electronic Solutions
10.2015 - 06.2016
- Implemented and managed a streamlined purchase order system and installation board, enabling efficient assignment of products to jobs and facilitating accurate information management for installers.
- Collaborated with the finance department to streamline payment processes for completed jobs, utilising the organised data from the purchase order system and installation board.
- Proactively communicated with customers regarding orders, payments, and maintenance contracts, ensuring a high level of customer satisfaction and timely resolution of inquiries.
- Represented the company at business fairs, effectively engaging with potential customers and increasing brand awareness.
- Took responsibility for ensuring compliance with ISO standards, completing specialised training and assisting the company in staying organised and meeting compliance responsibilities.
Education
NVQ - Fitness, Beauty and Personal Training
Various
01-2011
Bachelor of Law - undefined
University of Hertfordshire
St Albans01-2011
A Levels - undefined
Rainham Mark Grammar School
Rainham01-2008
GCSE's - undefined
St John Fisher Catholic School
Chatham01-2006
Skills
Problem Solving
Administration
Event Management
Customer Service
Sales and Marketing
Positive attitude
Clear communication
Customer complaint resolution
Problem-solving skills
Accomplishments
- Competed in 2 body building shows, earning 2nd place in my first show in Fitness category. Earning my Pro status and competed as a Pro bodybuilder
- Performed in many pole dancing showcases across the country
Timeline
Sales and Lettings Agent
Orange Property Services
01.2025 - Current
Personal Trainer and Fitness Instructor
David Lloyd Leisure
06.2016 - 03.2017
Administrator
Security and Electronic Solutions
10.2015 - 06.2016
Owner and Head Instructor
Bewitched Fitness
06.2011 - Current
Bachelor of Law - undefined
University of Hertfordshire
A Levels - undefined
Rainham Mark Grammar School
GCSE's - undefined
St John Fisher Catholic School
NVQ - Fitness, Beauty and Personal Training
Various