- In my spare time, I am heavily involved in the running of a local grassroots cricket club (Milton CC), including being an active community member pushing my ideas to the forefront of regular meetings
Thea Startup
Nottingham ,Nottinghamshire
Summary
Motivated individual with diverse experience across customer-oriented roles. Adapts quickly to new challenges, demonstrating flexibility and a commitment to team success. Eager to contribute positively and support organisational goals.
Overview
4
4
years of professional experience
Work History
Sales Negotiator
Fine and Country
Bawtry, Doncaster
09.2025 - Current
- Marketed properties effectively through various channels, including online platforms and estate agency windows.
- Developed and maintained strong relationships with property owners, offering personalised service and advice.
- Created and maintained a database of clients, keeping them informed of relevant properties and market updates.
- Conducted property viewings, highlighting key features to prospective buyers
- Provided weekly feedback to sellers regarding all showings and marketing activities to build trust and transparency.
- Delivered exceptional customer service, addressing queries and concerns promptly to ensure client satisfaction.
- Managed property listings on various platforms, ensuring accurate and enticing descriptions.
- Compared listed property with recently sold estates of similar nature to determine competitive market prices.
Housekeeping Cleaner
Center Parcs
Sherwood
07.2025 - 09.2025
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Handled customer concerns and escalated major issues to supervisor.
- Picked up additional tasks to aid team success.
- Enhanced working relationships by participating in team-building activities.
Waitress
Chilli Petals, Cafe and Florist
Tuxford , Nottinghamshire
09.2023 - 09.2024
- Optimised customer experience by providing each guest with a sincere, positive, and enthusiastic attitude.
- Managed multiple tables, prioritising tasks to ensure seamless service during peak hours.
- Resolved customer complaints to enhance satisfaction and foster business loyalty.
Housekeeping Cleaner
Centre Parcs
Sherwood
07.2022 - 09.2022
- Acquired essential skills to support operational efficiency and meet team needs.
- Adapted to various roles within team to ensure seamless operations.
Education
Bachelor of Arts - Sociology
University of Nottingham
Nottingham01-2025
Skills
- Sales negotiation
- Customer relationship management
- Property marketing
- Market analysis
- Competitive analysis
- Database management
- Problem solving
- Conflict resolution
- Crisis intervention
- Active listening
- Community outreach
- Confidentiality
Interests
Timeline
Sales Negotiator
Fine and Country
09.2025 - Current
Housekeeping Cleaner
Center Parcs
07.2025 - 09.2025
Waitress
Chilli Petals, Cafe and Florist
09.2023 - 09.2024
Housekeeping Cleaner
Centre Parcs
07.2022 - 09.2022
Bachelor of Arts - Sociology
University of Nottingham