Ekram Chowdhury
Portsmouth,Hampshire
Summary
Successful Sales Consultant with excellent lead generation potential and more than 5 years of experience. Highly effective at techniques used to close sales opportunities. Personable, motivated team player with extensive sales knowledge.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Sales Negotiator
Zam Zam Estates
Portsmouth , Hampshire
2019.01 - Current
- Registered applicants and buyers in form and word, regularly updating details to maintain quality assurance compliance.
- Coordinated property marketing assets such as printed brochures, online advertisements and listings and MLS, monitoring and updating to reflect accurate property information and status.
- Liaised with vendors, buyers and applicants to obtain feedback on property management, contributing to customer service development and continuous improvement.
- Arranged and attended 100+ viewing appointments, facilitating future purchase offers.
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
- Coached candidates through interview process to secure top roles.
- Increased revenue through upselling and consistent contract renewals.
- Uncovered opportunity to maximise revenue by cross-selling to existing customer base.
Sales Assistant
Currys PC World
Portsmouth , Hampshire
2019.05 - 2022.08
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Received and processed product returns.
- Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Telesales Agent
Your Centre LTD
Portsmouth , Hampshire
2018.01 - 2019.06
- Initiated contact with new customers and prospects to establish needs and progress sales process.
- Gathered market intelligence to inform new product development.
- Contributed directly to increase in customer retention through regular training and personal development.
- Increased client retention by building instant rapport and establishing customer trust.
- Achieved daily performance targets, aiding department progression towards sales goals.
Telesales Executive
Market Makers
Portsmouth , Hampshire
2016.01 - 2018.01
- Communicated promotions, offers and new products to increase and maximise sales.
- Managed business pipelines efficiently, nurturing leads and recording communications.
- Maintained quality compliance by keeping detailed records of prospects and active client communications.
- Memorised company sales scripts to improve customer rapport-building.
- Developed in-depth knowledge of company services to make suitable recommendations based on customer needs and preferences.
- Utilised excellent direct sales techniques and rapport-building skills to convert warm leads into sales.
- used objection handling techniques to gain customer's interest company's product and services.
- great at handling gatekeepers to speak to relevant individuals.
Education
GCSEs - Maths, Science, English, History, ICT, Religious studies,
Jamial al Karam
Nottingham 2008.04 - 2012.05
Bachelor of Science - Medical science
Bangor University
Bangor 2020.09 - 2023.05
Skills
- Objection listening
- Real estate and property marketing
- Offer negotiation
- Sales and marketing
- Product and service knowledge
- Sales closing techniques
- Active selling techniques
- Lead qualification
- Market research
- Data entry
- Application support
- Stock merchandising
- Retail marketing
- Money handling
- B2C sales and service
- Face-to-face selling
- Confident communicator
- Results driven
- Self-motivated
- Outstanding customer service
Languages
English
Native
Bengali
Fluent
Arabic
Advanced
Timeline
Bachelor of Science - Medical science
Bangor University
2020.09 - 2023.05
Sales Assistant
Currys PC World
2019.05 - 2022.08
Sales Negotiator
Zam Zam Estates
2019.01 - Current
Telesales Agent
Your Centre LTD
2018.01 - 2019.06
Telesales Executive
Market Makers
2016.01 - 2018.01
GCSEs - Maths, Science, English, History, ICT, Religious studies,
Jamial al Karam
2008.04 - 2012.05
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