Successful Sales Consultant with excellent lead generation potential and more than 5 years of experience. Highly effective at techniques used to close sales opportunities. Personable, motivated team player with extensive sales knowledge.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Sales Negotiator
Zam Zam Estates
Portsmouth, Hampshire
2019.01 - Current
Registered applicants and buyers in form and word, regularly updating details to maintain quality assurance compliance.
Coordinated property marketing assets such as printed brochures, online advertisements and listings and MLS, monitoring and updating to reflect accurate property information and status.
Liaised with vendors, buyers and applicants to obtain feedback on property management, contributing to customer service development and continuous improvement.
Arranged and attended 100+ viewing appointments, facilitating future purchase offers.
Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
Coached candidates through interview process to secure top roles.
Increased revenue through upselling and consistent contract renewals.
Uncovered opportunity to maximise revenue by cross-selling to existing customer base.
Sales Assistant
Currys PC World
Portsmouth, Hampshire
2019.05 - 2022.08
Accepted and processed cash, cheque, card and mobile payments using POS systems.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Received and processed product returns.
Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Resolved customer complaints and process issues with proactive problem-solving skills.
Telesales Agent
Your Centre LTD
Portsmouth, Hampshire
2018.01 - 2019.06
Initiated contact with new customers and prospects to establish needs and progress sales process.
Gathered market intelligence to inform new product development.
Contributed directly to increase in customer retention through regular training and personal development.
Increased client retention by building instant rapport and establishing customer trust.
Achieved daily performance targets, aiding department progression towards sales goals.
Telesales Executive
Market Makers
Portsmouth, Hampshire
2016.01 - 2018.01
Communicated promotions, offers and new products to increase and maximise sales.
Managed business pipelines efficiently, nurturing leads and recording communications.
Maintained quality compliance by keeping detailed records of prospects and active client communications.
Memorised company sales scripts to improve customer rapport-building.
Developed in-depth knowledge of company services to make suitable recommendations based on customer needs and preferences.
Utilised excellent direct sales techniques and rapport-building skills to convert warm leads into sales.
used objection handling techniques to gain customer's interest company's product and services.
great at handling gatekeepers to speak to relevant individuals.
Education
GCSEs - Maths, Science, English, History, ICT, Religious studies,
Jamial al Karam
Nottingham
2008.04 - 2012.05
Bachelor of Science - Medical science
Bangor University
Bangor
2020.09 - 2023.05
Skills
Objection listening
Real estate and property marketing
Offer negotiation
Sales and marketing
Product and service knowledge
Sales closing techniques
Active selling techniques
Lead qualification
Market research
Data entry
Application support
Stock merchandising
Retail marketing
Money handling
B2C sales and service
Face-to-face selling
Confident communicator
Results driven
Self-motivated
Outstanding customer service
Languages
English
Native
Bengali
Fluent
Arabic
Advanced
Timeline
Bachelor of Science - Medical science
Bangor University
2020.09 - 2023.05
Sales Assistant
Currys PC World
2019.05 - 2022.08
Sales Negotiator
Zam Zam Estates
2019.01 - Current
Telesales Agent
Your Centre LTD
2018.01 - 2019.06
Telesales Executive
Market Makers
2016.01 - 2018.01
GCSEs - Maths, Science, English, History, ICT, Religious studies,
Jamial al Karam
2008.04 - 2012.05
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