Open to work
Terron Dhlakama
Nottingham,Enghland
Work preference
Summary
Friendly and approachable with natural ability to connect with customers and provide exceptional service. Demonstrated skills in communication and problem-solving, ensuring smooth and enjoyable shopping experiences. Ready to contribute to sales growth and customer satisfaction in [sales associate ] role.
Overview
1
1
year of professional experience
Work history
Retail sales associate
Dolls Mart
Harare, Zimbabwe
2023.02 - 2023.10
- Maintained tidy sales floor to enhance shopping experience.
- Managed stock levels for optimal store performance.
- Advised customers on product selection based on their needs.
- Displayed wares in temporary structures at markets to attract new customers.
- Requested and checked customer IDs at checkout for age-restricted products.
- Totalled bills using maths skills and maintained accurate till count.
- Inspected products for damages and expiry dates before processing refunds.
- Minimised opportunities for theft through attentive, proactive customer service.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Exhibited awareness of loss prevention guidelines and complied with inventory control measures.
Coffee shop assistant
Tynwald
Harare, Zimbabwe
2022.11 - 2023.01
- Cooked food using grills, griddles and deep-fat fryers.
- Reheated pre-prepared food following standard instructions.
- Called out ready-to-go orders, checking customers' receipts to minimise errors.
- Answered questions about menu item ingredients, cooking methods and costs to assist with decisions.
- Cleaned kitchen areas, food counters, and cooking utensils.
- Developed positive relationships with customers through friendly interactions.
- Adhered strictly to company policies promoting a professional workplace environment.
Education
GCSEs - Maths, Enghlish, Business Studies and Science
Qegs
Black burn 10.2023
Skills
- Customer focus
- Brand understanding
- Stock management
- Order processing
- Store layout design
- Financial transactions processing
- Sales techniques
- Loss prevention
- Sales analysis
- Social media advertising
- Money handling
- Retail security measures
- Product display setup
- Pricing and markdowns
- Retail software proficiency
- Retail industry awareness
- Cash handling
- Electronic payment processing
- Confident communicator
- Energetic self-starter
- Price changes and reductions implementation
- Health and Safety regulations
- Stock control
- Consumer rights legislation awareness
Additional Information
- Available for full-time, part-time, and shift work
- Willing to undertake further training and to support across different store departmentsQuick learner and adaptable in fast-paced environments
- Reliable and punctual
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Timeline
Retail sales associate
Dolls Mart
2023.02 - 2023.10
Coffee shop assistant
Tynwald
2022.11 - 2023.01
GCSEs - Maths, Enghlish, Business Studies and Science
Qegs