Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terri Anne Mellor

Crewe,Cheshire

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Seeking similar position in health and social care

Overview

18
18
years of professional experience
2
2
years of post-secondary education

Work History

Team leader

Making Space
Crewe, Cheshire east
05.2022 - 06.2023

In this position I have handled the day to day task in two supported housing sites and a floating support service, overseeing referrals and allocating these to staff, staff apparels, team meetings, staff one to on, staff performance, sickness, reporting to commissioners, Whilst adhering to Making space values and policies.

Floating support worker

Making space
Crewe, Cheshire East
04.2014 - 05.2022

As a Mental health floating support worker I have worked with low level mental health clients in the community. Supporting them with day to day living, social inclusion,debts,housing issues, medical appointments and accessing mental health support.

Care assistant

Mayfield House
Crewe, Cheshire East
03.2012 - 04.2014

I worked with clients that were elderly frail, dementia and challenging behaviour.

My daily duties were

Care assistant

Neurodisabuility Centre
Crewe, Cheshire East
05.2010 - 03.2012

I worked on a challenging behaviour unit and a Neurodisabuility unit. I was responsible for the daily health, hygiene and wellbeing of clients. Care planning, record keeping, adhering to individual care plans, reporting and recording incidents and accidents. Leasing with the on site nurses.


Elderly Care Assistant

Rosedale Monour
Crewe, Cheshire
08.2007 - 05.2010

I was responsible for the daily personal health, hygiene and wellbeing of clients, care planning and daily reports whiles adhering to care plans.

CO-Operative

Sales assistant
Crewe, Cheshire East
09.2005 - 08.2007
  • Responsible for till transactions, customer service, Stock rotation and the ordering of stock. Communication with staff and customers. I also stud in as a key holder and ran the store in the managers absence.



Education

Access to nursing - Nursing

Open university
Crewe
06.2021 -

Level 3 - Health and social care

Acacia training
Crewe
05.2013 - 08.2014

NVQ Level 2 - Health and social care

Acacia Training
Crewe
04.2012 - 04.2013

Skills

  • Client support
  • Person centred approach
  • Cost-effective budget control
  • Employee performance reviews
  • Team development strategies
  • Employee retention strategies
  • Customer relationship management
  • Key Performance Indicator (KPI) management
  • Team supervision
  • High performance reward schemes
  • Superior communication skills
  • Concise time management
  • Adhering to policies and procedures
  • Safeguarding awareness
  • Confidentiality
  • Health and safety


Timeline

Team leader

Making Space
05.2022 - 06.2023

Access to nursing - Nursing

Open university
06.2021 -

Floating support worker

Making space
04.2014 - 05.2022

Level 3 - Health and social care

Acacia training
05.2013 - 08.2014

NVQ Level 2 - Health and social care

Acacia Training
04.2012 - 04.2013

Care assistant

Mayfield House
03.2012 - 04.2014

Care assistant

Neurodisabuility Centre
05.2010 - 03.2012

Elderly Care Assistant

Rosedale Monour
08.2007 - 05.2010

CO-Operative

Sales assistant
09.2005 - 08.2007
Terri Anne Mellor