Summary
Overview
Work history
Education
Skills
Timeline
Generic

Terri Anne Mellor

Crewe,Cheshire

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Seeking similar position in health and social care

Overview

18
18
years of professional experience
2
2
years of post-secondary education

Work history

Team leader

Making Space
Crewe, Cheshire east
2022.05 - 2023.06

In this position I have handled the day to day task in two supported housing sites and a floating support service, overseeing referrals and allocating these to staff, staff apparels, team meetings, staff one to on, staff performance, sickness, reporting to commissioners, Whilst adhering to Making space values and policies.

Floating support worker

Making space
Crewe, Cheshire East
2014.04 - 2022.05

As a Mental health floating support worker I have worked with low level mental health clients in the community. Supporting them with day to day living, social inclusion,debts,housing issues, medical appointments and accessing mental health support.

Care assistant

Mayfield House
Crewe, Cheshire East
2012.03 - 2014.04

I worked with clients that were elderly frail, dementia and challenging behaviour.

My daily duties were

Care assistant

Neurodisabuility Centre
Crewe, Cheshire East
2010.05 - 2012.03

I worked on a challenging behaviour unit and a Neurodisabuility unit. I was responsible for the daily health, hygiene and wellbeing of clients. Care planning, record keeping, adhering to individual care plans, reporting and recording incidents and accidents. Leasing with the on site nurses.

Elderly Care Assistant

Rosedale Monour
Crewe, Cheshire
2007.08 - 2010.05

I was responsible for the daily personal health, hygiene and wellbeing of clients, care planning and daily reports whiles adhering to care plans.

CO-Operative

Sales assistant
Crewe, Cheshire East
2005.09 - 2007.08
  • Responsible for till transactions, customer service, Stock rotation and the ordering of stock. Communication with staff and customers. I also stud in as a key holder and ran the store in the managers absence.

Education

Access to nursing - Nursing

Open university
Crewe
2021.06 -

Level 3 - Health and social care

Acacia training
Crewe
2013.05 - 2014.08

NVQ Level 2 - Health and social care

Acacia Training
Crewe
2012.04 - 2013.04

Skills

  • Client support
  • Person centred approach
  • Cost-effective budget control
  • Employee performance reviews
  • Team development strategies
  • Employee retention strategies
  • Customer relationship management
  • Key Performance Indicator (KPI) management
  • Team supervision
  • High performance reward schemes
  • Superior communication skills
  • Concise time management
  • Adhering to policies and procedures
  • Safeguarding awareness
  • Confidentiality
  • Health and safety

Timeline

Team leader

Making Space
2022.05 - 2023.06

Access to nursing - Nursing

Open university
2021.06 -

Floating support worker

Making space
2014.04 - 2022.05

Level 3 - Health and social care

Acacia training
2013.05 - 2014.08

NVQ Level 2 - Health and social care

Acacia Training
2012.04 - 2013.04

Care assistant

Mayfield House
2012.03 - 2014.04

Care assistant

Neurodisabuility Centre
2010.05 - 2012.03

Elderly Care Assistant

Rosedale Monour
2007.08 - 2010.05

CO-Operative

Sales assistant
2005.09 - 2007.08
Terri Anne Mellor