TEJU ISOLA

Delivery Preferences Portfolio

• Implement process re-engineering involving Business Change, Operations, Sales and Technology.
• Oversee creation and presentation of portfolio business cases to Leadership team, ensuring that proposed plan is in alignment with overall business strategic goals and company financial Budgets.
• Successfully improve usability and functions of PDA devices used by over 100k+ users, resulting in 20% efficiency improvements through reduced time spent at each delivery point.
• Lead cross-functional Portfolio team across departments to support team members with escalations, recruitment process and business change.

EBB Reconciliation Programme

• Portfolio Lead on a Digital Transformation Data Program, established to create Data apps and Data Analytics reporting metrics (Reconciliation App & Decision Login tool) with the goal increase revenue and implement new ways of working.
• Deployed excellent interpersonal skills to form and maintain positive relationships with cross-functional teams of 100+, enabling smooth programme direction, coordination and execution resulting in highly functional cohesive team.
• Led supplier contract negotiations for multiple suppliers (10+) across different frameworks, ensuring clear link between deliverables and portfolio requirements with agreement on equitable KPIs, SLAs and liquidated damages penalty where appropriate.
• Led change and transformation across business areas to deliver benefits and align company resources.
• Successfully created and implemented new Data applications (DLT, Qlik) and New Reconciliation Business Process that are now used daily to close Royal Mail's revenue gap with average of over £10m+ realised per annum.
• Consistently analysed portfolio spend to identify ways for cost efficiencies; improved efficiency by establishing Test Automation process for DevOps cycle, achieving 50% reduction.

• Led a transformation business change programme of Tier 1 system with the objective of improving organisation reputation and customer satisfaction of over 5m+ customers served daily.
• Directed the systems Integration for Operational Planning division impacting over 450 system end users, ensuring seamless process from problem identification to business integration.
• Conducted discussions on operation and technology strategy roadmap and target operating model, ensuring that initiatives fit to deliver organisation objectives progressed.
• Led procurement process and service level agreement (SLA) negotiations with technical vendors, ensured that supply/demand framework delivered appropriate benefits to programme.
• Chaired steering group meetings to provide programme updates to internal and external stakeholders.
• Successfully achieved reduction of train delay minutes of 500k+; resulting in cost savings of £5m pa.

Senior Project Manager – European Telematics Application Programme (Budget £17.5m)

• EU Regulatory Programme established an audit process to recover expenses from the EU; recovered £5m+.
• Coordinated project and supplier teams to complete the delivery of the regulatory message exchange platform (Common Interface); enabling data exchange between Network Rail and 16+ European Union Country's Rail operators.
• Liaised with key stakeholders i.e EU regulators, Department for Transport (DfT), Network Rail Auditor and Legal team to ensure alignment to project goals.

• Project managed the full life cycle of IT procurement activities. This involves tender development, evaluation, shortlisting, supplier selection and contract negotiation.
• Matrix managed staff, contractors, and vendors, where appropriate, to ensure on-time, on budget and agreed quality outcomes to projects and initiatives.
• Successfully Implemented 25+ (£5m budget) upgrades, including Salesforce, Remedy applications and Data Center infrastructure, high availability, and Cyber Security upgrades.