Philip Hunt
Thrupp,United Kingdom
Summary
A print and direct mail production and client service manager professional. Possessing a strong analytical mindset, being adept at planning and preparing detailed strategic projects to ensure successful campaign delivery of services, and products. Demonstrates expertise in inventory management and strategic planning, consistently producing results on time and within budget with minimal disruption.
Known for problem-solving skills, remaining calm under pressure and aims to leverage these competencies to drive organisational success and continuous improvement in the workplace, along with positive results for clients thus generating long term loyalty, trust and healthy client relationships.
Fully conversant of litho, digital, inkjet printing along with data handling, artwork briefing, doordrop and postal optimisation channels for the printed media sector encompassing; marketing print colateral, direct mail, doordrops, point of sale (POS), indoor and outdoor display graphics.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
Work history
Post and parcel distribution
Royal Mail
04.2024 - 07.2025
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Applied positive customer service approach to increase customer satisfaction levels, as demonstrated by consistent 10/10 customer feedback scores on Royal Mail's customer feedback surveys.
- Completed duties to deliver on targets with accuracy and efficiency.
Production Manager - Offline Marketing Services
PSE
Droitwich
09.2023 - 03.2024
- Overcame production challenges by strategic problem-solving methods.
- Managed project timelines for successful product delivery.
- Developed strong vendor relationships for better negotiation power.
- Negotiated rates with suppliers and managed relations to maintain levels of quality service and supplies.
- Optimised inventory control through third party warehousing and distribution partner to facilitate next day delivery and real time stock reports.
- Managed direct client relationships for general ad-hoc print requirements.
- Provided production interface between client account managers, clients and external suppliers on direct mail and door drop programs.
- Planned and procured media distribution channels, eg: door drop distribution, media inserts into 3rd party publications.
- Met market demands by scaling up production capacity.
- Complied with all industry regulations, ensuring legal operations.
Online Marketing Account Manager
CFP Raffle & Lottery
Maidenhead
04.2023 - 07.2023
- Established strong rapport with clients through regular communication.
- Program managed campaign delivery of charity client's online and offline raffle and lottery fundraising campaigns to contracted KPI and SLA agreements.
- Oversaw account portfolio to deliver top-quality account services.
- Represented company at industry events, networking to increase client engagement and identify new opportunities.
- Used management software and data analysis to forecast and evaluate campaign performance during ongoing live programs, (utilising Google and Meta data analytic tools).
Client Account Manager
Interprint Limited
Swindon, Wiltshire
01.2023 - 02.2023
- Provided expert advice on company products and services to educate clients, across large format / POS inkjet printed products, litho and digital print colateral.
- Delivered exceptional customer service through understanding client requirements and product knowledge.
- Met and exceeded established quotas for client satisfaction and account growth.
- Maintained detailed and current records of inventory of printed products.
Senior Buyer and Commercial
GoInspire Connect
Kettering
09.2022 - 12.2022
- Optimised procurement processes with streamlined strategies.
- Ensured compliance with company policies and procedures in all buying activities.
- Implemented risk mitigation strategies in procurement operations, reducing potential losses.
- Improved cost efficiency through effective and relevant purchasing strategies.
- Collaborated with sales teams to align purchasing strategies with sales targets.
- Maintained strong working relationships with suppliers and vendors to obtain favourable contract terms, and internal sales and account management teams.
- Managed purchasing and pricing elements for new business bid tenders. optimised procurement's supplier options, securing best pricing via lean, cost effective manufacturing options to secure new contract wins.
Senior Buyer (Supplier Management)
Signal Agency
Cheltenham
06.2010 - 08.2022
- Strengthened vendor relationships to ensure consistent supply chain management of goods and services, competitive pricing and innovation of new product formats.
- Improved cost efficiency through effective contract negotiations, and relevant supplier sourcing.
- Carried out on site supplier audits and quality reviews to strategic purchasing supplier assessment program.
- Was 'Go To' person for issue resolution and implementing disaster recovery solutions if and when infrequently required.
- Worked in 'onboarding client program' team to develop robust supply chains for large, complex high value / high volume marketing clients.
- Investigated discrepancies between purchase orders and invoices, resolving issues promptly.
- Managed product development of new ideas and formats with suppliers, focusing on product and speed to market via thorough quality assessments to maintain exemplary service levels.
- Identified potential new suppliers for strategic expansion initiatives.
- Monitored market trends, staying ahead of industry changes.
- Optimised procurement processes with streamlined strategies.
- Evaluated supplier performance for process, service and quality improvements.
- Collaborated with sales teams to align purchasing strategies with sales objectives.
- Implemented risk mitigation strategies in procurement operations, reducing risks, potential losses, delays and client relationship impacts.
- Negotiated pricing for products and services from vendors to secure optimal pricing.
- Sourced new vendors and suppliers to boost product offerings and increase profit margins for business, while reducing client's campaign expenses.
- Analysed supply chain strategies to implement sustainable procurement processes.
- Established delivery schedules for high value and volume production campaigns, prior to handing campaigns to project managers for processing.
- Managed stock levels, reducing risk of surplus or shortages.
- Delivered continual process improvements that streamlined operations and reduced production costs in the supply chain.
- Complied fully with all relevant regulations and laws in procurement activities.
- Worked with vendors to procure favourable rates and shipping timelines for supply chain needs.
- Researched and vetted new suppliers and service providers, reducing overall costs and increasing efficiency.
- Sourced and verified quotations from suppliers before initiating purchase processes.
Campaign Manager
DMS
Cheltenham
06.2008 - 10.2009
- Collaborated closely with graphic designers and account management teams to ensure consistency across all promotional material, client brands and artwork specifications for all products created internally.
- Managed client's marketing campaign budgets effectively whilst ensuring maximum ROI, for projects developed and produced through the agency and external supply chain partners.
- Managed client relationships and program managed their fundraising and brand awareness campaigns; ensuring satisfaction at every stage of a campaign journey.
- Negotiated vendor contracts and managed supplier relationships, (for both existing and new suppliers introduced to the business).
- Implemented FSC and PEFC accreditation as part of sustainability initiatives delivered across the parent group , (of which DMS was one subsidiary).
Key Account Manager
Brightsource
Cheltenham
12.2002 - 05.2008
- Collaborated and worked directly with own direct client's marketing teams, and in-house marketing agency's clients and internal stakeholders to provide exemplary client service whether dealing with internal colleagues, or to client's board level directors.
- Coordinated with internal departments for seamless service delivery to clients.
- Maintained detailed knowledge of industry trends, positioned products effectively in the market.
- Participated in trade shows and corporate events to strengthen brand presence.
- Developed multi-level contacts within key accounts to enhance communication channels.
- Secured long-term customer loyalty with excellent service and understanding of client needs.
- Navigated through tough negotiations while maintaining professional working relationships.
- Communicated new products and services to drive customer interest and boost sales.
- Resolved client complaints quickly and used feedback to improve account management services.
- Provided first-class client services, from onboarding to daily account management.
- Followed industry trends and set pricing strategies to maximise business returns.
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
- Negotiated buying conditions and sales contracts to secure lucrative deals.
- Compared supplier risks to make balanced, strategic purchasing choices.
Education
BTEC Printing Higher National Diploma - Printing, (with Business Studies)
Trent Polytechnic
Nottingham 04.2001 - 01.1987
GCE ‘A’ Level - Geography, Chemistry
Queen Elizabeth 1st Grammar School
Alford, Lincolnshire 01.1976 - 01.1983
GCE ‘AO’ Level - Mathematics
Queen Elizabeth 1, Grammar School
Alford, Lincolnshire 01.1976 - 01.1983
GCE ‘O’ Level - Mathematics, English, Physics, Chemistry, Geography, Technical Drawing
Queen Elizabeth 1, Grammar School
Alford, Lincolnshire 01.1976 - 01.1983
Skills
Analytical mindset, with strong attention of planning and preparing detailed strategic projects ensuring professional outcomes of campaign delivery, services and products, producing to schedules and budgets with minimum to zero disruption
- Inventory management
- Strategic planning
- Problem-solving
- Calm under pressure
Affiliations
- Walking, travel, photography, yoga, health and fitness, gardening
Languages
Spanish
Intermediate
References
References available upon request.
Timeline
Post and parcel distribution
Royal Mail
04.2024 - 07.2025
Production Manager - Offline Marketing Services
PSE
09.2023 - 03.2024
Online Marketing Account Manager
CFP Raffle & Lottery
04.2023 - 07.2023
Client Account Manager
Interprint Limited
01.2023 - 02.2023
Senior Buyer and Commercial
GoInspire Connect
09.2022 - 12.2022
Senior Buyer (Supplier Management)
Signal Agency
06.2010 - 08.2022
Campaign Manager
DMS
06.2008 - 10.2009
Key Account Manager
Brightsource
12.2002 - 05.2008
BTEC Printing Higher National Diploma - Printing, (with Business Studies)
Trent Polytechnic
04.2001 - 01.1987
GCE ‘A’ Level - Geography, Chemistry
Queen Elizabeth 1st Grammar School
01.1976 - 01.1983
GCE ‘AO’ Level - Mathematics
Queen Elizabeth 1, Grammar School
01.1976 - 01.1983
GCE ‘O’ Level - Mathematics, English, Physics, Chemistry, Geography, Technical Drawing
Queen Elizabeth 1, Grammar School
01.1976 - 01.1983
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