Tamsin Aldridge
Andover,Hampshire
Summary
Skilled in working with children and families across diverse settings, as well as collaborating effectively with external services. Recognised for a friendly, positive approach, flexibility, and reliability. Committed to fostering growth and development through trustworthiness and a strong dedication to supporting childrens success.
Experienced in educational and pastoral care with focus on student wellbeing and behaviour management. Develop and implement support programmes, fostering positive learning environment. Utilise strong communication and conflict resolution skills to enhance student engagement and academic success.
Compassionate Pastoral Manager with knack for building trust and fostering supportive environment. Enhanced student welfare through innovative programmes, leading to noticeable improvements in attendance and engagement. Skilled in conflict resolution, mentoring, and creating inclusive communities that promote both academic and personal growth.
Hard-working with strong organisational skills. Achieves goals through exceptional planning and prioritisation.
Organised and dependable with valued experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Enthusiastic with knowledge of resolving students problems. Works to increase success through effective work strategies and service.
Motivated to achieve outstanding success through prompt communication and helpful approach.
Overview
29
29
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Pastoral Manager
John Hanson Community School
Andover, Hampshire
2019.09 - Current
- Managed behavioural issues resulting in an enhanced learning atmosphere.
- Collaborated with external agencies for additional student support services when necessary.
- Implemented inclusion programmes, promoting equality and diversity within the school setting. Worked closely with teaching staff, facilitating better understanding of individual student needs.
- Worked closely with Designated Safeguarding Leads and Senior Leadership.
- Daily support with students, teachers and other members of staff.
- Work closely supporting families to ensure best practise and inclusion for all students.
- Attended professional development trainings to keep abreast of educational laws and regulations related to pastoral care management.
- Responded promptly to instances of bullying or conflict amongst pupils, resulting in peaceful resolution.
- Organised extracurricular activities, fostering a sense of community within the school.
- Coached students on time management skills leading to better organisation and productivity.
- Assisted with the development of Individual Education Plans for targeted academic improvement.
- Ensured student welfare with proactive and comprehensive care strategies.
- Created a safe space for students allowing open discussions on mental health-related concerns which encouraged more acceptance among peers.
- Fostered positive relationships, leading to a favourable school environment.
- Provided emotional and academic support to students for better performance in their studies.
- Taught students important points to prepare for examinations and assessments.
- Supported students to identify problems impeding education.
- Tracked student attendance and performance, intervening early in concerning issues.
- Designed learning plans tailored to individual needs.
- Implemented proven methods to overcome common barriers to learning and attendance.
- Promoted perseverance and determination as key components of student success.
Support worker
Andover & District Mencap
Andover, Hampshire
2016.04 - 2019.09
- Encouraged social integration by facilitating community involvement opportunities.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Supported daily living skills training which increased client self-sufficiency.
- Prepared nutritious meals that met special dietary needs of clients.
- Provided transportation for medical appointments, ensuring timely arrival.
- Assured safety measures were met to prevent falls or accidents.
- Administered medication according to schedule, promoting optimal health outcomes.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Helped achieve patient independence through guided tasks and activities.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Provided companionship during outings contributing to an active social life for clients.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Actively listened to client concerns thus creating a comforting environment.
- Assisted in maintaining a clean environment for improved client health.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Assisted service users to obtain and access community resources.
- Listened to clients' current struggles to signpost relevant support.
- Offered practical daily living advice, including financial planning.
Team Leader in Customer Services
Niceday Stationary Company
Andover, Hampshire
1997.01 - 2004.02
- Implemented new working methods which improved overall efficiency of the team operations.
- Developed strategies for improved performance level across the team.
- Monitored daily operations whilst reducing operational cost significantly.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Devised actionable plans towards achieving set business objectives within deadlines.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Improved customer satisfaction through close collaboration with the team.
- Encouraged open communication, fostering a positive work culture.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Streamlined workflow for a more efficient process.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Increased team cohesion by implementing regular feedback sessions.
- Reduced staff turnover with an effective motivation strategy.
- Coached team members through new or difficult workflows.
- Delegated tasks to make best use of individuals' skills.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Led shifts and motivated team to drive sales.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Supported new hires through onboarding process for speedy and successful training.
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Upskilled team members by planning and delivering training workshops.
- Monitored health and safety measures for guaranteed compliance.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Represented organisations at seminars, conferences and business events.
Education
GCSEs - English, Maths,Science, PE,Home Economics, Business,
Winton Community School
Andover, Hampshire 1989.09 - 1994.06
Skills
- Educational software use
- Development plan creation
- Learner progress tracking
- Working with children and families in different settings
- Working with external services
- Flexible
- loyal/Reliable
- Friendly positive approach
- Trustworthy
- Compassionate
- Dedicated
Affiliations
- Socialising with family and friends. Active individual in sports and as a team player - especially netball where I am also a Level C Umpire.
Certification
Level 2 Certificate in Understanding Autism.
Mental Health First Aider.
Timeline
Pastoral Manager
John Hanson Community School
2019.09 - Current
Support worker
Andover & District Mencap
2016.04 - 2019.09
Team Leader in Customer Services
Niceday Stationary Company
1997.01 - 2004.02
GCSEs - English, Maths,Science, PE,Home Economics, Business,
Winton Community School
1989.09 - 1994.06