Samantha Clifford-Brown
Birmingham,West Midlands
Summary
I am a friendly and approachable professional with exceptional transferable communication skills. Fostering positive relationships with various diverse personalities to achieve a desired outcome.
While demonstrating strong active listening abilities, empathy, and discretion, ensuring conflicts are resolved amicably and professionally.
I am known for punctuality, a friendly yet professional approach, and the ability to build rapport quickly in various settings.
I can work independently with confidence also within a team, offering support to other staff members.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work history
Pastoral Manager
City of Birmingham School, Birmingham City Council
Birmingham, West Midlands
12.2003 - Current
- Liaise effectively between parents and teachers, improving transparency in communication about student's progress and behaviour at school.
- Facilitated meetings to enhance communication among staff and external professionals.This includes delivering training to support staff with their professional development.
- Assist with the development of Individual Education Plans for targeted academic and emotional improvement.
- Attended professional development trainings to keep abreast of educational laws and regulations related to pastoral care management.
- Established regular contact with parents, addressing attendance concerns and offer support.
- Oversee safeguarding practices to ensure comprehensive protection of children and staff.
Teaching assistant
Birmingham City Council
Birmingham, West Midlands
06.2001 - 12.2003
- Led small group sessions for enhanced focus on challenging topics.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Engaged with parents and staff to strengthen relationships and support student success.
- Work alongside professionals, utilising diverse skills and expertise to contribute to successful project outcomes.
Education
NVQ Level 2 - Child Care
Josaih Mason College
Birmingham 09.2000 - 07.2001
NVQ Level 3 - Child Care
Joisah Mason College
Birmingham 09.2001 - 07.2002
Skills
- Clear confident speaking skills
- Ability to explain things simply and effectively
- Active listener including showing empathy
- Acting in a friendly professional manner
- Able to communicate with different personalities
- Ability to build a quick report with others
- Punctuality and able to drive
- Use of discretion alongside positive body language
- To be able to solve conflicts
Affiliations
- I enjoy theatre trips
- Spa days
- Keeping Chickens
Timeline
Pastoral Manager
City of Birmingham School, Birmingham City Council
12.2003 - Current
NVQ Level 3 - Child Care
Joisah Mason College
09.2001 - 07.2002
Teaching assistant
Birmingham City Council
06.2001 - 12.2003
NVQ Level 2 - Child Care
Josaih Mason College
09.2000 - 07.2001