Tallulah Mackenzie
9 limes court
Summary
Offering strong customer service skills and keen ability to communicate effectively with diverse groups. Knowledgeable about problem-solving, teamwork, and time management, with positive attitude towards learning and growth. Ready to use and develop customer interaction, organisational, and multitasking skills in service roles.
Overview
1
1
year of professional experience
Work history
Services Assistant
Sainsbury's
Scarborough, North Yorkshire
2024.09 - 2025.12
- Assisted customers with queries and provided product information to enhance satisfaction.
- Coordinated stock replenishment to ensure shelves remained well-stocked and organised.
- Processed customer transactions efficiently whilst maintaining accuracy and attention to detail.
- Contributed to maintaining cleanliness and organisation throughout the store to promote a positive experience.
- Collaborated with colleagues to streamline operational processes and enhance overall efficiency.
- Enhanced customer satisfaction by delivering prompt and accurate service.
- Assisted colleagues during busy periods effectively, ensuring a seamless service provision.
- Promoted sales offers to enhance customer interest in products.
- Handled customer complaints professionally for resolution and satisfaction.
- Conducted price checks for customers' convenience during shopping trips.
Education
A-Levels - Philosophy, theology and ethics
Scarborough sixth form
Scarborough 06.2024
GCSEs - Maths
Graham school
Scarborough06.2022
GCSEs - English Language
Graham school
Scarborough06.2022
Skills
- Retail environment adaptability
- Decision-Making aptitude
- Multitasking excellence
- Dealing with queries
- Costumer engagement
- Complaint management
- Customer Service
- Product upselling
- Professional demeanour
- Self management
- Punctuality
Timeline
Services Assistant
Sainsbury's
2024.09 - 2025.12
A-Levels - Philosophy, theology and ethics
Scarborough sixth form
GCSEs - Maths
Graham school
GCSEs - English Language
Graham school