Tahir Din
London,Manor Park
Summary
Accomplished resourceful professional with in-depth understanding of all areas of business operations, including meeting support, correspondence management and financial administration. Excellent communication, interpersonal and planning skills with an analytical approach to solving routine and complex problems. Bringing multiple number of years of related experience within project management, recruitment consultancy, and producing high-quality communication products. Proven ability to manage multiple projects and deliver results to tight deadlines
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Business Support Officer, Communications Officer, Disclosure Officer
National Crime Agency, UKFIU
London
05.2019 - 06.2024
- Designed and produced high-quality communication products including videos, podcasts, magazines, and reports
- Managed complex disclosure queries from data subject access requests to court disclosures
- Produced reports for range of external stakeholders
- Provided statistics and reports for senior management
- Built and maintained strong working relationships with colleagues.
- Delegated daily tasks to achieve performance monitoring and reporting needs.
- Partnered collaboratively with other departments to determine optimum schedules for special projects.
- Attended and hosted internal/external speaking events to deliver presentations.
- Consulted with external agencies on potential risks, measures and safety procedures.
- Managed social media accounts and internal intranet web pages
- Scheduled staff and delegated assignments to adequately cover operational and project requirements.
- Conducted individual appraisals, set KPI targets, and devised professional development plans to improve staff performance.
- Drafted articles and managed end-to-end processes for creating and publishing magazines and podcasts including interviews
- Researched and acquired equipment for media applications
- Produced multiple internal user guides
- Managed multiple projects simultaneously.
HR Advisor
Serious Fraud Office
London
02.2012 - 05.2019
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Provided HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
- Recommended appropriate assessment/testing methodologies
- Advised on advertising routes and communicated with third-party suppliers
- Managed candidate processes, including application acknowledgements and interview invitations
- Completed pre-employment checks, including security vetting
- Set up new starters on HR system, issued contracts, and administered inductions
- Ensured compliance with civil service recruitment principles
- Line managed HR staff
- Led and supported various project work to develop the resourcing function
- Conducted recruitment workshops for line managers
- Managed training logistics and developed learning courses.
Recruitment Co-ordinator & Team Administrator (Non-Permanent Labour Team & Graduate Team) & Recruitment Consultant (NPL Team)
Transport For London
London
05.2008 - 11.2011
- Managed the onboarding of NPL workers, including pre-employment screening and HR records on SAP
- Attracted top candidates using social media networking.
- Fielded phone calls and HR emails, resolving queries promptly
- Assisted in planning and delivering assessment days and open days
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
- Advertised job vacancies through online platforms.
- Scheduled and conducted interviews, evaluating candidate pool to select top talent.
- Liaised with HR professionals to coordinate recruitment, hiring and onboarding workflow.
- Created user guides and hiring manager toolkits
- Generated reports and resolved invoice queries.
Oyster Control Centre Support Manager
Transport For London via Crone Corkhill
London
10.2007 - 05.2008
- Collated data from various sources for amendments
- Supported local applications and systems, generating reports and refunds
- Provided daily reports and frontline service for operational issues
- Made day-to-day decisions on performance and operational issues
- Managed a 24-hour helpline for internal and external oyster customers.
- Monitored employee and customer interactions to assess quality of service.
- Prepared schedules that maximised coverage during key hours.
Education
BSc (HONS) Information Systems with Business Management - Business
University of Westminster
London 09.2002 - 06.2005
Skills
- Business administration
- Public Relations
- Project Management
- Complaint resolution
- HR administration
- Project assistance
- Report writing skills
- Corporate communications
- Case study management
- Media contacts management
- Communications strategies
- Training and Development
- CV screening
- Interviewing skills
- Recruitment
Timeline
Business Support Officer, Communications Officer, Disclosure Officer
National Crime Agency, UKFIU
05.2019 - 06.2024
HR Advisor
Serious Fraud Office
02.2012 - 05.2019
Recruitment Co-ordinator & Team Administrator (Non-Permanent Labour Team & Graduate Team) & Recruitment Consultant (NPL Team)
Transport For London
05.2008 - 11.2011
Oyster Control Centre Support Manager
Transport For London via Crone Corkhill
10.2007 - 05.2008
BSc (HONS) Information Systems with Business Management - Business
University of Westminster
09.2002 - 06.2005
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