Tadisa Muronzi
Sittingbourne,Kent
Summary
A compassionate and confident team player with experience supporting customers, patients, and colleagues in fast‑paced environments. I’m skilled at staying organised, handling responsibilities with care, and building positive relationships. I’m seeking an apprenticeship that allows me to develop professionally while bringing my strong work ethic and commitment to high‑quality service.
Overview
2
2
years of professional experience
32
32
years of post-secondary education
Work history
Customer assistant
Dunelm
Sittingbourne, Kent
2025.09 - Current
- Delivered friendly, efficient customer service, helping customers choose products and resolving queries to maintain a positive shopping experience.
- Managed stock replenishment and maintained organised displays, improving product visibility and store presentation.
- Operated tills accurately, handling cash and card payments with attention to detail and trustworthiness.
- Worked collaboratively with team members during busy periods to meet store targets and maintain smooth operations.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Took initiative to identify when shelves needed restocking or when customers required support, contributing to a well‑run store environment.
Health care assistant
KD Healthcare
, East Sussex
2023.12 - 2025.09
- Provided compassionate, person‑centred care to patients, supporting daily activities and ensuring comfort, dignity, and safety at all times.
- Communicated clearly with nurses, doctors, and families, passing on accurate information to support smooth patient care.
- Monitored patient wellbeing and reported concerns promptly, demonstrating responsibility and attention to detail.
- Managed administrative tasks such as updating patient records, booking appointments, and maintaining accurate documentation in line with confidentiality policies.
- Coordinated with clinical and admin teams to prioritise tasks during busy periods, ensuring efficient ward or clinic operations.
- Handled enquiries in person and over the phone, offering reassurance and clear information in a professional manner.
- Maintained a clean, safe environment by following infection control procedures and organisational guidelines.
Education
A-Levels - Sociology
Fulston Manor School
Kent 2020.09 - 2022.06
A-Levels - Business Studies
Fulston Manor School
Kent 2020.09 - 2022.06
A-Levels - Psychology
Fulston Manor School
Kent 2020.09 - 2022.06
GCSEs - English
Westlands School
Kent 2015.09 - 2020.03
GCSEs - Maths
Westlands School
kent 2015.09 - 2020.03
GCSEs - Combined Science
Westlands School
Kent 2015.09 - 2020.03
GCSEs - History
Westlands School
Kent 2015.09 - 2020.03
GCSEs - French
Westlands School
Kent 2015.09 - 2020.03
GCSEs - Drama
Westlands School
Kent 2015.09 - 2020.03
Skills
- Conflict mediation
- Sales persuasion
- Up-Selling experience
- Data entry accuracy
- Multilingual communication
- Communication excellence
- Technological literacy
- Electronic diary scheduling
- Team player
- Cash handling
- Product knowledge
- Conflict Resolution
- Dispute management
Accomplishments
- Role of Head Girl
- Winner of Swale Academies Trust debate competition
- Colleague of the year
- Winner of Sue Craver contribution to Sixthfrom life award
- Employee of the month
Languages
English
Fluent
Shona
Intermediate
References
References available upon request.
Timeline
Customer assistant
Dunelm
2025.09 - Current
Health care assistant
KD Healthcare
2023.12 - 2025.09
A-Levels - Sociology
Fulston Manor School
2020.09 - 2022.06
A-Levels - Business Studies
Fulston Manor School
2020.09 - 2022.06
A-Levels - Psychology
Fulston Manor School
2020.09 - 2022.06
GCSEs - English
Westlands School
2015.09 - 2020.03
GCSEs - Maths
Westlands School
2015.09 - 2020.03
GCSEs - Combined Science
Westlands School
2015.09 - 2020.03
GCSEs - History
Westlands School
2015.09 - 2020.03
GCSEs - French
Westlands School
2015.09 - 2020.03
GCSEs - Drama
Westlands School
2015.09 - 2020.03