Synisha Purewal-Sherman
Birmingham
Summary
With several years of experience in the healthcare industry, I am now pursuing a new challenge that allows me to leverage my strong work ethic in a positive work environment. I am a compassionate person who enjoys meeting new individuals and forging meaningful relationships. My commitment to excellence motivates me to excel in every task, and I eagerly embrace opportunities to learn and adapt. I believe that comfort in a position signals the need for new challenges, as I thrive on continuous improvement and aim to make each day better than the last.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Door Supervisor/ Front of house
RGB Facilities Management
Birmingham
12.2024 - 09.2025
- Successfully greeted and directed guests to relevant areas.
- Managed reception areas and maintained accurate visitor logs.
- Handled phone calls and emails to ensure prompt communication.
- Coordinated deliveries and managed incoming mail efficiently.
SIA Door Supervisor
Spartan Security
Birmingham
01.2023 - 09.2025
- Conducted ID verification to confirm age compliance of patrons.
- Managed entry flow to prevent overcrowding and ensure safety.
- Executed thorough searches for prohibited items, including weapons and drugs.
- Performed security checks to enforce venue policies, including dress codes.
- Utilised de-escalation techniques to resolve conflicts among patrons effectively.
- Led evacuation procedures during emergencies, ensuring patron safety.
Marketing Assistant
Cossoro Radio
Birmingham
05.2022 - 09.2025
- Developed engaging content and scheduled posts to enhance audience interaction.
- Responded to comments and messages, fostering community engagement.
- Promoted live events and special appearances via social media channels.
- Delivered live social media coverage during events, engaging audiences effectively.
- Managed emails, phone calls, and meeting schedules to streamline communication.
- Prepared reports, documents, and presentations for internal stakeholders.
- Maintained databases and filing systems to ensure data integrity.
- Supported financial tasks including invoicing and budget documentation.
Sales Assistant
Quick Food TLD
Wolverhampton
04.2023 - 12.2023
- Identified and targeted potential clients to expand customer base.
- Conducted product presentations and demonstrations for prospective clients.
- Negotiated contracts, pricing, and terms of sale with clients.
- Provided excellent customer support by promptly addressing inquiries and resolving issues.
- Monitored market trends and competitor activities to identify opportunities and threats.
- Developed and implemented effective sales strategies based on market insights.
- Managed stock taking processes to ensure accurate inventory levels.
- Oversaw sales management activities to enhance operational efficiency.
Customer Service
Grandad Tastie patties
Birmingham
07.2022 - 03.2023
- Welcomed customers warmly upon arrival at takeaway.
- Accurately recorded customer orders in POS system.
- Provided information on menu items, ingredients, and promotions.
- Monitored inventory levels and reported shortages to management.
- Restocked packaging materials and condiments to maintain supply levels.
- Assisted in setting up promotional displays and updating menu boards.
- Contributed to planning and executing promotional events or special offers.
Health Care Assistant
First Active 365
Birmingham
05.2018 - 03.2021
- Assisted residents with daily activities, including washing, dressing, grooming, and toileting.
- Supported mobility by transferring residents from beds to chairs and aiding walking.
- Monitored health conditions and reported changes or concerns to nursing staff.
- Encouraged participation in activities of daily living to promote independence.
- Contributed to and adhered to individualised care plans for residents.
- Reported incidents, accidents, or condition changes to appropriate staff members.
Waitress Bar Staff
Kingshead pub
Birmingham
11.2018 - 04.2019
- Warmly welcomed guests upon arrival and guided them to seats.
- Accurately took food and drink orders, relaying them to kitchen and bar staff.
- Delivered food and beverages promptly to tables.
- Prepared and served various alcoholic and non-alcoholic drinks.
- Maintained cleanliness and organisation of bar area, restocking supplies as necessary.
- Handled cash and card payments, ensuring precise billing.
- Balanced cash register at end of shift.
Education
BSc (Hons) - Computing with Foundation Year
ARDEN UNIVERSITY
Skills
- Security and safety expertise
- Legal and compliance knowledge
- Customer service and communication
- Technical and practical skills
- Patient care and support
- Interpersonal communication skills
- Organizational and problem-solving abilities
- Strategic and analytical thinking
- Digital marketing strategies
- Software proficiency
- Event management
Certification
- SIA DOOR SUPERVISOR LEVEL 2
- FIRST AID LEVEL 3
- NVQ Level 2 in Health and Social Care
- UDEMY ACADEMY DIGITAL MARKETING
- FOUNDATION IN COMPUTING
LANGUAGES
English
References
References available upon request.
HUMANITARIAN AND CHARITY
I spent two years living full-time in Ghana, volunteering with a local charity and partnering with several grassroots organisations to support the community. Our work focused on providing essential resources such as education, food, employment opportunities, and clothing to those in need. Immersing myself in the local culture allowed me to build strong relationships and understand the challenges people faced on a deeper level. This experience broadened my awareness of global issues and strengthened my empathy, adaptability, and problem-solving skills as I worked to make a meaningful impact in the lives of others.
Timeline
Door Supervisor/ Front of house
RGB Facilities Management
12.2024 - 09.2025
Sales Assistant
Quick Food TLD
04.2023 - 12.2023
SIA Door Supervisor
Spartan Security
01.2023 - 09.2025
Customer Service
Grandad Tastie patties
07.2022 - 03.2023
Marketing Assistant
Cossoro Radio
05.2022 - 09.2025
Waitress Bar Staff
Kingshead pub
11.2018 - 04.2019
Health Care Assistant
First Active 365
05.2018 - 03.2021
BSc (Hons) - Computing with Foundation Year
ARDEN UNIVERSITY
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