Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mihai Lupu

London,London

Summary

Experienced Security Door Supervisor with a proven ability to manage conflicts and de-escalate potentially volatile situations. Coordinates emergency response procedures, ensuring the safety of guests and staff. Trains and mentors new team members on security protocols, fostering a culture of safety and professionalism.

Dedicated Security Door Supervisor with strengths in risk assessment and incident management. Monitors premises to ensure safety and security, implementing effective access control measures. Delivers exemplary customer service while maintaining a professional presence, enhancing guest experiences.

Motivated professional demonstrating strengths in customer interaction and conflict management. Adapts to diverse situations with a calm and composed demeanor, ensuring a secure and welcoming environment for all visitors. Committed to upholding security standards while prioritising guest satisfaction.

Polite and attentive Door Supervisor skilled at staying focused, proactive and attentive through security patrols. Proven track record of increasing guest satisfaction by providing expert knowledge on local attractions and hospitality establishments. Trained and knowledgeable in security procedures including area patrolling, conflict defusing and evacuation procedures.

Security professional with experience in managing access control and ensuring safety in various settings. Capable of conducting thorough security checks, handling conflict situations calmly, and maintaining detailed incident reports. Adept at working collaboratively with teams to uphold security protocols and create safe environment for all.

Attentive security professional confident in addressing challenging situations and individuals. Brings skills in problem-solving, conflict resolution and documentation. Careful to track and document security incidents.

Alert Door Supervisor with substantial work experience at hotels, clubs and bars. Quick to respond to emergency situations. Track record of keeping smooth flow of walk-in traffic with no customer complaints.

Seasoned Security Door Supervisor bringing robust skills in maintaining safety and order in various environments. Proven track record of managing crowd control, conflict resolution, and emergency response with calm and decisive actions. Strong communication and observational abilities ensure smooth operations and secure atmosphere. Boosts team morale and enhances overall security measures, providing dependable presence that employers can rely on.

Observant Door Supervisor, with [Number]-year background patrolling the doors and surroundings for [Type] establishments. Excellent reputation for increasing client satisfaction by staying polite, helpful and attentive throughout service. Knowledgeable in the latest emergency procedures and conflict management techniques.

Attentive [Job Title] with excellent communication and interpersonal skills. Dedicated in providing security and safety for customers.

Overview

2
2
years of post-secondary education

Work History

Security Door Supervisor

Ardmore Group
London, London
08.2017 - I currently work here
  • Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.
  • Checked doors, windows and gates for signs of unauthorised entry.
  • Delivered excellent customer service, assisting guests with enquiries and directions for enhanced visitor experience.
  • Inspected bags and personal belongings as part of security screening processes, respecting privacy norms.
  • Maintained secure access control, monitoring visitors and completing scans to locate contraband items.
  • Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
  • Patrolled premises regularly, ensuring safety and security of guests and staff members.
  • Dealt with challenging situations safely and professionally, demonstrating best practices to colleagues.
  • Conducted regular patrols of the premises to detect and deter unauthorised activity or safety hazards.
  • Helped establish clear, relevant and successful security policies protecting assets and individuals.
  • Responded promptly to incidents requiring security intervention, managing situations productively and professionally.
  • Operated walkie-talkies and other communication devices to coordinate with team members effectively.
  • Greeted guests in a warm and friendly manner as they entered and exited the building.
  • Conducted thorough security checks at door to prevent unauthorised entry into premises.
  • Responded promptly to incidents, diffusing situations to uphold safety and minimise conflict.
  • Enforced property rules and regulations, addressing violations to protect integrity of premises.
  • Patrolled grounds after hours on foot to maintain visible presence and detect violations.
  • Monitored CCTV systems vigilantly to identify and address potential security breaches.
  • Dealt with potential conflict situations in controlled and professional manner.
  • Prepared and issued access badges, credentials and security clearance for people accessing restricted areas.
  • Managed conflicts and altercations with professionalism, employing de-escalation techniques to resolve disputes.
  • Walked property during busy periods to observe activities and protect assets.
  • Liaised with police and emergency services during critical situations to coordinate appropriate responses.
  • Maintained maximum security by quickly reporting safety breaches to senior management or local authorities.
  • Enforced site rules, notified violators of infractions and removed individuals from property.
  • Dealt with potential conflict situations in controlled and professional manner to maintain peace and order.
  • Assessed risks promptly, taking appropriate measures to mitigate potential threats.
  • Controlled access to restricted areas by logging guest entries, recording vehicle bookings and implementing visitor checks.
  • Operated security equipment and technology, maintaining functionality and reporting malfunctions.
  • Assessed risks and vulnerabilities of premises, recommending improvements to security measures.
  • Verified identification for authorised personnel and visitors to property.
  • Provided first aid and basic medical assistance in the event of injury, prioritising well-being until professional help arrived.
  • Stayed observant and vigilant throughout service, promptly reporting suspicious behaviour or criminal activity to [Job title].
  • Patrolled and monitored [Type], maintaining a friendly, reassuring, professional security presence and visible security contact for [Type].
  • Coordinated evacuation procedures during emergencies, prioritising guest and staff safety.
  • Trained new door staff, imparting knowledge of security protocols and company policies.
  • Used CCTV surveillance systems to find and record incidents, keeping backup recordings for evidence or reference.
  • Utilised CCTV systems to surveil areas, identifying potential threats and responding accordingly.
  • Increased guest satisfaction by providing expert knowledge on local hot spots, bars, restaurants and attractions.
  • Stayed current on applicable policies and legal standards applicable to [Type] security.
  • Efficiently dealt with emergencies, including bomb threats or conflicts in a calm and timely manner.

Education

A-Levels - Nursery

Union College
Pașcani , Iași
10.2009 - 08.2011

Skills

  • Promptitudine and seriosity
  • Incident reporting
  • Risk assessment
  • Customer interaction
  • Conflict resolution
  • CCTV operation
  • Emergency response
  • Security policy development
  • Team coordination
  • Visitor management
  • Threat identification
  • De-escalation techniques
  • First aid provision
  • Patrol strategies
  • Situational awareness
  • SIA licence holder
  • Area patrols
  • Decision making under pressure
  • Public safety knowledge
  • First aid and CPR
  • SIA Security Qualification
  • Security equipment usage
  • Radio communication proficiency
  • Secure environment maintenance
  • Fire safety knowledge
  • Conflict management
  • Emergency evacuation
  • Confident
  • Vigilant and alert
  • Health and Safety
  • Radio communication
  • SIA licensed
  • Identity checks
  • Security checks
  • Report-writing
  • Punctuality and reliability
  • ID verification
  • Security equipment handling
  • Security procedures knowledge
  • Physical intervention techniques
  • Knowledge of security protocols
  • Premises patrol
  • Health and safety consciousness
  • Health and Safety regulations
  • Behaviour observation
  • Body search techniques
  • Security Industry Authority (SIA) licensed
  • Bag search expertise
  • CPR and First Aid
  • Hazard identification
  • Security Guarding License
  • Screening and searching
  • Incident reporting accuracy
  • Duty of care understanding
  • Fire safety training
  • Antisocial behaviour containment
  • Data protection understanding
  • Patience maintenance
  • Bag inspections
  • Identification checks
  • Opening doors
  • Familiarity with legal regulations

Timeline

Security Door Supervisor

Ardmore Group
08.2017 - I currently work here

A-Levels - Nursery

Union College
10.2009 - 08.2011
Mihai Lupu