SYLWIA KOLBA
Clevedon
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
Post person
Royal Mail Group
Clevedon, North Somerset
11.2021 - Current
- Handled packages with care to maintain product integrity, reporting issues of damage through [Task].
- Developed customer trust by providing traceability of mail through tracking numbers.
- Organised mail deliveries by priority and nearest location.
- Used computerised tracking software to monitor delivery progress.
- Van driver
processing
Royal Mail
Bristol
11.2016 - 11.2021
- loading/unloading lorries
- machine marschall experience
- sorting parcels manually
mail sorter
Angard Staffing
Bristol
03.2016 - 10.2016
- Work for Royal Mail as a mail sorter via agency
room attendant
Clifton Hotel
Bristol
01.2014 - 05.2016
- Room services, cleaning, supervisoring at weekends (doing paperwork, checking rooms, doing orders)
waitress
Labirynt Restaurant
Lomza
02.2013 - 12.2013
- Serving meals and drinks, event service
office worker
Window Sp. z o.o.
Lomza, Poland
04.2011 - 02.2013
- Sale of windows, doors and styrofoam, doing/giving invoices, making valuations, customer service
office worker
District Office
Lomza
01.2010 - 12.2010
- Work in local government, creation of official documents, segregation documents, sending letters, customer service
Education
Diploma of Higher Education - public administration
PWSiP Lomza
Lomza, Poland 10.2010 - 07.2013
Certificate of Higher Education - cybersecurity
WSB-NLU
Poland 10.2023 - 07.2024
Skills
- Team-working
- Loyality
- Confident
- Ability to work under pressure
- Problem solving
- device operation
- Mail sorting
- Administration
- Route planning
- Customer Service
- Manual handling
- Health and Safety Compliance
- Vehicle maintenance
- Loading and unloading goods
- Excellent customer service
- Safe driving practices
- Vehicle checks
- On-foot deliveries
- Delivery driving
- Public safety and security
Personal Information
Nationality: Polish
Custom
- Music
- Dance
- Fitness
- Automotive
Languages
English
Intermediate
Timeline
Certificate of Higher Education - cybersecurity
WSB-NLU
10.2023 - 07.2024
Post person
Royal Mail Group
11.2021 - Current
processing
Royal Mail
11.2016 - 11.2021
mail sorter
Angard Staffing
03.2016 - 10.2016
room attendant
Clifton Hotel
01.2014 - 05.2016
waitress
Labirynt Restaurant
02.2013 - 12.2013
office worker
Window Sp. z o.o.
04.2011 - 02.2013
Diploma of Higher Education - public administration
PWSiP Lomza
10.2010 - 07.2013
office worker
District Office
01.2010 - 12.2010