SWETHA BAI BAMBULIYA
Cambridge,uk
Summary
Motivated and customer-focused MSc International Business Management student at the University of East London, with hands-on experience in customer service and security. Adept at handling high-pressure environments with professionalism, integrity, and strong teamwork skills. Looking for a retail role where I can utilise my interpersonal and problem-solving abilities to enhance customer experience and contribute to business success.
Overview
6
6
years of professional experience
Work History
Door Supervisor (Security)
UK Power Networks
2023.01 - Current
.
- Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
- Secured premises and protected customers by implementing safety protocols.
- Resolved conflicts with professionalism and efficiency, ensuring a safe environment.
- Monitored surroundings consistently to identify potential safety hazards.
Manager in Charge
Night Cafe
London, united kingdom
2025.02 - 2026.02
- Oversaw daily operations to ensure adherence to health and safety regulations, promoting a safe workplace.
- Instructed staff clearly to optimise production output.
- Monitored inventory levels, ordered stock to prevent shortages.
- Resolved customer complaints swiftly, enhancing customer satisfaction and loyalty.
- Maintained high standards of cleanliness and organisation in the workplace.
Retail Customer Service Associate
D-Mart
2020.01 - 2022.01
- Provided excellent customer engagement, leading to increased customer satisfaction.
- Assisted customers with inquiries and purchases, resolving complaints to enhance overall experience.
- Managed cash transactions and maintained accurate billing to ensure financial integrity.
- Organised stock displays and ensured shelves were well-stocked to optimise product visibility.
Education
MSc - International Business Management (with Industrial Placement)
University of East London
London, ENG2026-04
Bachelor of Arts - Distinction
Osmania University
2022-07
Intermediate - Merit
Sri Gayatri Junior College
2019-03
SSC - Merit
Brilliant High School
2017-03
Skills
- Customer Service
- Sales Support
- Microsoft Office
- Excel
- Word
- PowerPoint
- Problem Solving
- Organisational Skills
- Cross-Cultural Awareness
- SIA Door Supervisor Licensed
- Strong Work Ethic
- Adaptability
Custom Section
- Customer Service & Sales Support
- Microsoft Office (Excel, Word, PowerPoint)
- Problem Solving & Organizational Skills
- Cross-Cultural Awareness
- SIA Door Supervisor Licensed (UK)
- Strong Work Ethic & Adaptability
Hobbies and Interests
- Networking and Relationship Building
- Traveling & Meeting New People
- Sports & Team Leadership
Timeline
Manager in Charge
Night Cafe
2025.02 - 2026.02
Door Supervisor (Security)
UK Power Networks
2023.01 - Current
Retail Customer Service Associate
D-Mart
2020.01 - 2022.01
MSc - International Business Management (with Industrial Placement)
University of East London
Bachelor of Arts - Distinction
Osmania University
Intermediate - Merit
Sri Gayatri Junior College
SSC - Merit
Brilliant High School