Summary
Overview
Work History
Education
Skills
Custom Section
Hobbies and Interests
Timeline
Generic

SWETHA BAI BAMBULIYA

Cambridge,uk

Summary

Motivated and customer-focused MSc International Business Management student at the University of East London, with hands-on experience in customer service and security. Adept at handling high-pressure environments with professionalism, integrity, and strong teamwork skills. Looking for a retail role where I can utilise my interpersonal and problem-solving abilities to enhance customer experience and contribute to business success.

Overview

6
6
years of professional experience

Work History

Door Supervisor (Security)

UK Power Networks
01.2023 - Current

.

  • Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
  • Secured premises and protected customers by implementing safety protocols.
  • Resolved conflicts with professionalism and efficiency, ensuring a safe environment.
  • Monitored surroundings consistently to identify potential safety hazards.

Manager in Charge

Night Cafe
London, united kingdom
02.2025 - 02.2026
  • Oversaw daily operations to ensure adherence to health and safety regulations, promoting a safe workplace.
  • Instructed staff clearly to optimise production output.
  • Monitored inventory levels, ordered stock to prevent shortages.
  • Resolved customer complaints swiftly, enhancing customer satisfaction and loyalty.
  • Maintained high standards of cleanliness and organisation in the workplace.

Retail Customer Service Associate

D-Mart
01.2020 - 01.2022
  • Provided excellent customer engagement, leading to increased customer satisfaction.
  • Assisted customers with inquiries and purchases, resolving complaints to enhance overall experience.
  • Managed cash transactions and maintained accurate billing to ensure financial integrity.
  • Organised stock displays and ensured shelves were well-stocked to optimise product visibility.

Education

MSc - International Business Management (with Industrial Placement)

University of East London
London, ENG
04-2026

Bachelor of Arts - Distinction

Osmania University
07-2022

Intermediate - Merit

Sri Gayatri Junior College
03-2019

SSC - Merit

Brilliant High School
03-2017

Skills

  • Customer Service
  • Sales Support
  • Microsoft Office
  • Excel
  • Word
  • PowerPoint
  • Problem Solving
  • Organisational Skills
  • Cross-Cultural Awareness
  • SIA Door Supervisor Licensed
  • Strong Work Ethic
  • Adaptability

Custom Section

  • Customer Service & Sales Support
  • Microsoft Office (Excel, Word, PowerPoint)
  • Problem Solving & Organizational Skills
  • Cross-Cultural Awareness
  • SIA Door Supervisor Licensed (UK)
  • Strong Work Ethic & Adaptability

Hobbies and Interests

  • Networking and Relationship Building
  • Traveling & Meeting New People
  • Sports & Team Leadership

Timeline

Manager in Charge

Night Cafe
02.2025 - 02.2026

Door Supervisor (Security)

UK Power Networks
01.2023 - Current

Retail Customer Service Associate

D-Mart
01.2020 - 01.2022

MSc - International Business Management (with Industrial Placement)

University of East London

Bachelor of Arts - Distinction

Osmania University

Intermediate - Merit

Sri Gayatri Junior College

SSC - Merit

Brilliant High School
SWETHA BAI BAMBULIYA