Adham Fathi
Brighton and Hove
Summary
Detail-oriented professional skilled in deadline management and customer communication, ensuring effective service delivery. Expertise in incident reporting and documentation enhances quality assurance. Strong collaborator, adaptable to flexible schedules and dedicated to upholding health and safety standards.
Overview
2
2
Languages
8
8
years of professional experience
Work history
Door Supervisor (Security)
Pagoda Security
2023.04 - 2025.01
- Monitored entry and exit points to maintain a safe environment.
- Coordinated multiple venues and shift patterns, ensuring professional presence and effective security coverage.
- Documented incidents accurately and adhered to site procedures and escalation routes, enhancing safety protocols.
- Carried out checks on fire doors regularly, ensuring compliance with safety regulations.
- Communicated effectively with colleagues, management, and members of the public.
- Applied company policies consistently while interacting with customers and staff, promoting a secure and respectful environment.
Delivery Driver (Self-Employed)
Uber Eats
2021.05 - 2023.08
- Executed timely delivery of customer orders to ensure satisfaction. on time, ensuring customer satisfaction through efficient service.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Planned optimal routes with navigation tools to minimise delays and enhance timely deliveries.
- Maintained safe driving practices while providing clear communication to customers during journeys.
Warehouse Operative
Plastech, Newhaven
Newhaven
2020.07 - 2021.02
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Packed and prepared goods for accurate distribution, ensuring consistency in order fulfilment.
- Picked and inspected plastic products from conveyor belts to ensure quality standards.
- Managed machine operations safely, upholding workplace safety standards throughout plastic production.
Machine Operative
Nordell, East Worthing
East Worthing
2020.01 - 2020.05
- Operated plastic manufacturing machinery, performing routine shift checks and adjustments to ensure optimal performance.
- Conducted quality checks during production runs to maintain consistent output and adherence to specifications.
- Ensured compliance with health and safety standards across workstations and operating areas to promote a safe working environment.
Cleaning Operative
Rolls Royce
Chichester, West Sussex
2019.05 - 2019.12
- Executed deep cleaning tasks to uphold sanitary standards in work environment.
- Operated industrial cleaning equipment with precision to maintain cleanliness standards.
- Maintained cleanliness of factory floor to ensure safe daily operations.
- Collaborated with team members to meet cleaning schedules effectively.
- Followed health and safety training to support compliance on shift.
Warehouse Operative
Amazon UK
2019.09 - 2019.12
- Picked and packed orders for dispatch, ensuring accurate scanning and sorting of parcels.
- Sorted parcels for scanning, checking details while meeting tight dispatch deadlines.
- Met tight dispatch deadlines while maintaining precise attention to detail in all tasks.
- Supported team members in various tasks to ensure smooth operations. in loading large items safely onto delivery trucks.
- Performed general maintenance tasks around the warehouse; ensured a safe work environment.
Various Agency Contracts
2019.05 - 2019.06
Store Assistant
Taj Supermarket, Brighton
Brighton
2018.06 - 2019.04
- Served customers and managed till duties efficiently during peak hours.
- Addressed customer issues effectively, fostering positive experiences.
- Arranged displays attractively, driving impulse purchases.
- Rotated fruit and vegetable stock and arranged displays to enhance product visibility.
- Stored produce at required temperatures within the fruit and vegetable section.
- Maintained product freshness by monitoring and removing expired items regularly.
Warehouse Staff
Bidfood
2018.11 - 2019.02
- Organised storage areas to enhance workflow efficiency.
- Maintained clear access routes within storage spaces for safer movement.
- Secured cages for delivery while adhering to safe manual handling practices.
- Ensured consistent warehouse operations despite cold temperature challenges during shifts.
Waiter
Noori's Indian Restaurant, Worthing
Worthing
2017.09 - 2018.01
- Processed table orders and ensured timely delivery, enhancing guest satisfaction.
- Verified order details to minimise errors and maintain smooth service flow.
- Maintained cleanliness in dining areas to create a welcoming atmosphere for guests.
Fryer / Customer Service Assistant
The Strand Fish & Chip Shop, Worthing
Worthing
2017.01 - 2017.09
- Served customers promptly, adhering to food preparation routines and schedules to maintain service quality.
- Cooked and prepared food efficiently in fast-paced setting, ensuring timely service for customers.
- Monitored food temperatures to ensure safety compliance regularly; ensured adherence to health standards.
- Cleaned equipment and maintained safe food handling practices throughout shifts.
- Adapted quickly to menu changes, minimising disruption to service flow and maximising customer satisfaction.
Education
Business Studies & Customer Service
Greater Brighton metropolitan college
Brighton, Brighton and Hove 09/2017 - 07/2018
GCSEs -
Shoreham Academy
Shoreham-by-Sea, West Sussex 09/2016 - 07/2017
Skills
- Sanitary standards
- Workplace safety compliance
- Quality assurance
- Incident reporting
- Deadline management
- Time management
- Team collaboration
- Physical fitness and practical skills
REFERENCES
Available upon request.
INTERESTS
Football, keeping physically fit, and team-based activities.
Languages
Arabic
Fluent
English
Fluent
Timeline
Door Supervisor (Security)
Pagoda Security
2023.04 - 2025.01
Delivery Driver (Self-Employed)
Uber Eats
2021.05 - 2023.08
Warehouse Operative
Plastech, Newhaven
2020.07 - 2021.02
Machine Operative
Nordell, East Worthing
2020.01 - 2020.05
Warehouse Operative
Amazon UK
2019.09 - 2019.12
Cleaning Operative
Rolls Royce
2019.05 - 2019.12
Various Agency Contracts
2019.05 - 2019.06
Warehouse Staff
Bidfood
2018.11 - 2019.02
Store Assistant
Taj Supermarket, Brighton
2018.06 - 2019.04
Waiter
Noori's Indian Restaurant, Worthing
2017.09 - 2018.01
Fryer / Customer Service Assistant
The Strand Fish & Chip Shop, Worthing
2017.01 - 2017.09
GCSEs -
Shoreham Academy
09/2016 - 07/2017
Business Studies & Customer Service
Greater Brighton metropolitan college
09/2017 - 07/2018