Susie Green
Oldmeldrum,Aberdeenshire
Summary
Detail-oriented business and aviation professional skilled in managing multiple tasks in high-pressure environments. Extensive experience spans oil and gas, renewables, automotive, aerospace, and collaborative organizations in tourism and cluster chambers. Proven ability to deliver results through effective multitasking and strategic collaboration.
Overview
29
29
years of professional experience
Work history
Contract Manager UK
CHC Scotia
Aberdeen , Aberdeenshire
05.2023 - Current
- Assists in communication of complex contractual issues for stakeholders to improve understanding for non-technical audiences.
- Coordinates with cross-functional teams to support execution of large-scale projects under contract obligations.
- Manages daily operations and contributed to contract management for core and ad-hoc customers.
- Proposes innovative business solutions to aid in preserving and expanding business opportunities.
- Supports integration of contract management function into UK business alongside global contract managers.
- Fosters collaborative relationships with customers to align future requirements with operational constraints.
- Collaborates with OEMs to enhance supplier relations and performance.
- Leads management of change projects for new base and aircraft start-ups.
- Assumes deputy role for ground operations in UK, stepping in for nominated person to the CAA regarding ground operations and dangerous goods processes when required.
- Experience in management of AOC transition
Contract Engagement Lead
Babcock Mission Critical / OHS UK
Aberdeen, Aberdeenshire
07.2019 - 02.2023
- Management of all commercial and contractual matters relating to 4 principal accounts including Oil and Gas industry SAR account
- Acting as primary client interface, develop and present operational solutions in line with client requirement
- Assisting operations to mitigate performance related KPI's
- Co-ordinate with finance to support revenue protection and delivery
Aviation Consultant
Highlands and Islands Airport Authority
Inverness
03.2019 - 06.2019
- Commissioned on ad hoc basis to conduct review of route development strategy and make recommendations how revised approach should be tackled in line with economic profile and future industry and tourism direction, including various business cases for future routes.
Sales Development and Steering Manager
BMI Regional
East Midlands Airport, East Midlands
01.2018 - 02.2019
- Overhauling sales and marketing strategy across Europe, managed a commercial team of 7 over various locations in Europe. Through extensive data analysis, this resulted in significant reduction in sales costs whilst maintaining existing business and optimising opportunities
- Co-ordinated sales and marketing activity across Europe including quarterly team building activities across Europe to promote team culture and reduce geographical barriers
- Implemented more effective performance reporting structure
- Managed tender processes for major Automotive and Aerospace companies
- Business Development activity for schedule and charter operations
Project Manager - Scheduled and Charter New Routes
BMI Regional
East Midlands Airport, East Midlands
09.2018 - 02.2019
- Project managed 4 new route launches for new destination scheduled and charter operations
- Overhauled 'New Destination' procedures aligning scheduled and charter routes across all departments in line with compliance which was remarked on positively during CAA and Lufthansa audits
Network and Business Development Manager
BMI Regional
East Midlands Airport, East Midlands
09.2014 - 01.2018
- Sourced new routes with full commercial package
- Engaged with corporate and tourism landscape to identify strategic partners
- Managed Strategic Partnerships with major UK chambers of commerce and European cluster organisations
- Played important role in creating an operational base in Birmingham comprising 3 new routes to Graz, Gothenburg and Nuremberg driven by automotive industry
- Responsible for business case including three year forecasting element of a route between Midlands and Sweden
- Business Development and marketing activity
Cabin Crew - Purser
KLM
Amsterdam, Netherlands
04.1997 - 10.2007
- Responsible for crew's safe delivery of each flight
- Safety procedures and on board service management
- Performed high level customer service and attention to detail
- Strong teamwork and communication skills
Education
Bachelor of Arts - European Business Administration with Languages
Robert Gordon University
Aberdeen1996
Skills
- Commercial team leadership
- Sales Marketing & PR strategy
- Tender submission and management
- Research and analysis
- Business development
- Operational project planning and management
- Corporate account management
- Strategic partner management
- Costings, forecasting and reporting
- Contract negotiation
- Aviation Ground Operations Management
- Management of Change Lead
Timeline
Contract Manager UK
CHC Scotia
05.2023 - Current
Contract Engagement Lead
Babcock Mission Critical / OHS UK
07.2019 - 02.2023
Aviation Consultant
Highlands and Islands Airport Authority
03.2019 - 06.2019
Project Manager - Scheduled and Charter New Routes
BMI Regional
09.2018 - 02.2019
Sales Development and Steering Manager
BMI Regional
01.2018 - 02.2019
Network and Business Development Manager
BMI Regional
09.2014 - 01.2018
Cabin Crew - Purser
KLM
04.1997 - 10.2007
Bachelor of Arts - European Business Administration with Languages
Robert Gordon University