Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Susan Hart

Harrogate ,North yorkshire

Summary

After 27 years of working in the NHS, I wanted a total change of direction in my working life.


I have been working in retail for just over 2 years now and have thoroughly enjoyed it. During that time I have received 'Colleague of the month' on 6 occasions as well as 'colleague of the year' in both of those 2 years. During routine reviews, my manager states that he is extremely happy to have me in his team. I am a great time-keeper, very conscientious, hard-working and flexible. A good team player, I get on very well with my work colleagues and am good with customers.


I have again had 0 sick days in my current employment.


I am now looking for a new challenge for myself.

Overview

29
29
years of professional experience
11
11
years of post-secondary education

Work history

Store Colleague

Pets at Home
Harrogate , North Yorkshire
07.2022 - Current
  • Managed till operation, ensuring accuracy in all financial transactions.
  • Trained newly hired staff, leading to efficient work performance.
  • Handled customer refunds and exchanges, contributing to improved client relationships.
  • Fulfilled replenishment duties during peak hours, ensuring product availability at all times.
  • Collaborated effectively with team members to meet store targets.
  • Assisted customers with product selection, resulting in increased customer satisfaction.
  • Ensured store cleanliness for a presentable and welcoming environment.

Nurse

NHS
Leeds, West Yorkshire
05.1995 - 07.2022

I started my career in the NHS in 1995 as an Auxiliary Nurse in Harrogate I then worked for a total of 27 years. During this time, I progressed in my career as a registered nurse up to the sister level.


I had a 100% sickness record with 0 sick days in the 27 years.

Education

Bachelor of Science - Adult Nursing

University of Leeds
Leeds
07.1999 - 05.2003

Certificate of Higher Education - Business Studies

Harrogate College of Further Education
Harrogate, North Yorkshire
09.1979 - 06.1980

Certificate of Higher Education - Secretarial Studies

Harrogate College of Further Education
Harrogate, North Yorkshire
09.1980 - 06.1981

GCSEs - Maths, English, Domestic Science, French, Biology,

Harrogate Grammar School
Harrogate, North Yorkshire
09.1973 - 06.1979

Skills

  • Till operation
  • Effective communication
  • Customer support
  • Customer relationship building
  • Product stocking
  • Customer Service
  • Attention to Detail
  • Shelf restocking

Affiliations

  • I am a keen gardener and like to spend my time off work pottering in the garden (weather permitting)
  • I like to go on long dog walks with my family and friends when I can
  • I have done Yoga for over 40 years and still try to practice this on a regular basis
  • I have children and now grandchildren that I love to spend time with doing a multitude of different activities

Timeline

Store Colleague

Pets at Home
07.2022 - Current

Bachelor of Science - Adult Nursing

University of Leeds
07.1999 - 05.2003

Nurse

NHS
05.1995 - 07.2022

Certificate of Higher Education - Secretarial Studies

Harrogate College of Further Education
09.1980 - 06.1981

Certificate of Higher Education - Business Studies

Harrogate College of Further Education
09.1979 - 06.1980

GCSEs - Maths, English, Domestic Science, French, Biology,

Harrogate Grammar School
09.1973 - 06.1979
Susan Hart