Experienced retail professional with a strong background in customer service, sales promotion, and loss prevention techniques. Demonstrates expertise in shop security measures, tactful upselling, and inventory management while ensuring seamless retail operations and effective staff leadership. Adept at handling cash transactions, processing refunds and exchanges, and coordinating shifts to optimise team performance. Committed to enhancing customer satisfaction through product knowledgeability and addressing complaints with professionalism. Career goals include continuing within this field to drive operational excellence.
Managed daily operations in shop to ensure efficient workflow.
Food & Hygiene Certificate - Brown's & Harrison's - Expired 2023