Jamie Craig

Demonstrated expertise as buyer across business in Centra and Mace stores, managing chilled, frozen, and ambient orders.

Managing substantial cash volumes through Daily Cash balance for store using Excel spreadsheet

• Developed promotional campaigns, contributing to increased footfall in the shop.
• Utilised excellent visual merchandising and window display coordination skills to drive foot traffic.
• Led by example in delivering exceptional service, increasing repeat custom.

• Maintained exemplary hygiene standards in the kitchen area.
• Instituted a rotation system to minimise food waste.
• Collaborated with suppliers for fresh and quality ingredients procurement
• Coordinated with front-of-house staff to ensure seamless service delivery.
• Delivered consistently tasty meals by adhering to recipe instructions.
• Managed all aspects of the kitchen, ensuring smooth operation.
• Fostered a positive work environment, boosted team morale.
• Hired, managed and trained kitchen staff, maintaining competent service teams.
• Properly handled and stored raw ingredients, minimising illness and cross-contamination risks.
• Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
• Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
• Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.
• Reduced customer complaints by enforcing strict quality control procedures.
• Assisted restaurant manager in cost control strategies implementation.

• Adapted quickly to changing menus and kitchen practices for seamless operations.
• Handled kitchen equipment safely minimising risk of accidents or damage.
• Supplemented head chef's duties during absence ensured continuity of kitchen operations.

• Managed stock levels to optimise availability of products.
• Addressed customer queries, promoting better understanding of products and services.
• Upheld hygiene standards in food preparation areas for safe consumption by customers.