Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Praise Imeh

New Jersey

Summary

Experienced in retail operations with a strong understanding of store layout planning, sales promotion, and customer service. Demonstrates proficiency in barcode system operation, shop security measures, and workplace legislation compliance. Skilled in stock counting, conflict resolution, and motivating people to achieve optimal performance. Committed to punctuality and timekeeping while ensuring a seamless shopping experience for customers.

Overview

4
4
years of professional experience
7
7
years of post-secondary education

Work history

Shop supervisor

Raymart Wheels
Lagos, Lagos State
07.2022 - 03.2025
  • Handled customer queries and complaints, fostering a positive shopping environment.
  • Coordinated with suppliers, securing timely delivery of products.
  • Liaised between staff and upper management to address concerns or suggestions.
  • Trained new members of staff for improved customer service.
  • Worked closely with management to develop effective sales strategies.

Shop assistant

menfolk Enterprises
Lagos, lagos State
02.2021 - 07.2022
  • Greeted every customer warmly, promoting friendly atmosphere.
  • Promoted sales and special promotions to increase store revenue.
  • Conducted price checks at request of customers for clear communication on cost.
  • Directed customers towards fitting and alternative shops when needed for convenient access to items needed.
  • Updated window displays regularly for fresh store appeal.
  • Improved product visibility with strategic shelf arrangements.
  • Handled cash register efficiently, ensuring accurate transactions.
  • Upheld company policies whilst dealing with returns and exchanges.
  • Assisted in inventory counts, maintaining accurate records.
  • Managed stock levels on shop floor for continuous product availability.
  • Assisted customers in finding desired items to enhance their shopping experience.
  • Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.

Education

Bachelor of Science - Information Technology

National Open University Lagos
Lagos State

Secondary School Leaving Certificate -

Dennis Memorial Grammar School Onitsha
Nigeria
01.2012 - 10.2018

Skills

  • Store layout planning
  • Retail operations understanding
  • Sales promotion understanding
  • Punctuality and timekeeping
  • Barcode system operation
  • Shop security measures
  • People motivation
  • Workplace legislation compliance
  • Customer Service
  • Stock counting
  • Conflict Resolution

Languages

English
Fluent

Timeline

Shop supervisor

Raymart Wheels
07.2022 - 03.2025

Shop assistant

menfolk Enterprises
02.2021 - 07.2022

Secondary School Leaving Certificate -

Dennis Memorial Grammar School Onitsha
01.2012 - 10.2018

Bachelor of Science - Information Technology

National Open University Lagos

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