Summer Chambers
Gravesend,KEN
Summary
A dedicated professional with expertise in tills operation, price tagging, and strategic selling techniques. Demonstrates strong empathy and initiative taking, effectively handling cash and complaints while promoting brand awareness. Skilled in time optimisation, rapid decision-making, and collaborative working to enhance task coordination and trust building. I am also committed to flexible working hours and career advancement through promotion implementation.
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth.
Overview
3
3
years of professional experience
Work History
Sales Assistant
JD Sports
Scunthorpe, North Lincolnshire
08.2022 - 09.2024
- Fostered welcoming store environment by maintaining clean and well-organised displays.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Ensured stock replenishment in timely manner to maintain product availability.
- Handled cash transactions swiftly, ensuring accurate accounting at end of each shift.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Offered personalised shopping advice to enhance customer experiences.
- Built strong relationships with regular customers for repeat business.
- Collaborated effectively with team members to meet sales targets.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Utilised excellent communication skills to provide detailed product information.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Managed till operations smoothly, reducing waiting time for customers.
- Monitored trends in consumer behaviour with keen attention to detail.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Bartender
Henrys Bar
Brigg, North Lincolnshire
08.2023 - 03.2024
- Provided excellent service to customers, resulting in repeat business.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Collaborated with team members to provide seamless service during busy periods.
- Created inviting atmosphere through friendly interaction with customers.
- Handled cash transactions securely minimising risk of theft or fraud.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Developed rapport with regular patrons fostering a loyal customer base.
- Recommended drinks to customers, increasing overall sales.
- Checked identification of customers to ensure legal drinking age compliance.
- Promoted special events and offers effectively leading to increased footfall on those days.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
Waitress and Kitchen Assistant
JD Weatherspoons
Scunthorpe, North Lincolnshire
02.2022 - 06.2022
- Improved customer satisfaction by providing efficient and friendly service.
- Provided top-notch service to customers, improved overall dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Met special dietary requests with careful preparation and presentation of dishes.
- Managed table settings for enhanced dining experience.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Maintained clean and organised dining area for customer comfort.
- Ensured compliance with health regulations through effective cleaning practices in dining area.
- Showcased extensive knowledge of menu items, heightened customer decision making.
Receptionist, Kitchen Assistant
AIRKINGS, Trampoline Park
Scunthorpe, North Lincolnshire
08.2021 - 09.2021
- Utilised multi-line telephone system to manage incoming calls effectively.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
Education
A-Levels - Travel and Tourism
North Lindsey College
Scunthorpe 09/2022 - 06/2024
NVQ Level 3 - business
john leggott college
Scunthorpe, North Lincolnshire 09/2020 - 07/2022
GCSEs - Sport Science
The St Lawrence Academy
Scunthorpe, North Lincolnshire 09/2015 - 03/2020
GCSEs - Maths
The St Lawrence Academy
Scunthorpe, North Lincolnshire 09/2015 - 03/2020
GCSEs - English
The St Lawrence Academy
Scunthorpe, North Lincolnshire 09/2015 - 03/2020
GCSEs - History
GCSE
09/2015 - 03/2020
Skills
- Tills operation
- Price tagging
- Strong empathy
- Initiative taking
- Strategic selling techniques
- Promotion implementation
- Brand awareness promotion
- Time optimisation
- Cash handling
- Complaint handling
- Flexible working hours
- Rapid decision-making
- Collaborative working
- Trust building
- Task co-ordination
Affiliations
- personal fitness
- mindfullness
- reading
- socialising
- sports
- running
Timeline
Bartender
Henrys Bar
08.2023 - 03.2024
Sales Assistant
JD Sports
08.2022 - 09.2024
Waitress and Kitchen Assistant
JD Weatherspoons
02.2022 - 06.2022
Receptionist, Kitchen Assistant
AIRKINGS, Trampoline Park
08.2021 - 09.2021
A-Levels - Travel and Tourism
North Lindsey College
09/2022 - 06/2024
NVQ Level 3 - business
john leggott college
09/2020 - 07/2022
GCSEs - Sport Science
The St Lawrence Academy
09/2015 - 03/2020
GCSEs - Maths
The St Lawrence Academy
09/2015 - 03/2020
GCSEs - English
The St Lawrence Academy
09/2015 - 03/2020
GCSEs - History
GCSE
09/2015 - 03/2020
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