sophieleigh smith

waitress/cafe assistant

Marie Bullivant

skegness, lincolnshire

03.2022 - 11.2025

Provided recommendations on specials or seasonal offerings for increased sales revenue.
Advanced team efficiency by assisting in training new waitstaff members.
Executed food and drink orders accurately to improve customer satisfaction rates.
Collaborated with kitchen staff to ensure order accuracy.
Maintained clean and organised dining area for customer comfort.
Improved customer satisfaction by providing efficient and friendly service.
Enhanced guest satisfaction through attentive and prompt service.
Ensured compliance with health regulations through effective cleaning practices in the dining area.
Handled cash transactions accurately
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Delivered checks, collected cash or credit card payments and provided receipt to customers.
Informed kitchen staff regarding special order requirements.
Kept tables clear of used crockery, glassware and cutlery.
Accurately took orders, making menu recommendations as appropriate.
Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
Kept the workspace clean for a tidy and hygienic environment.
Served customers promptly, ensuring they enjoyed their visit.
Cleared tables to remove dirty utensils and leftover food items.
Manned till and processed and recorded payments for orders.
Created clean, hygienic café environments, continuously prioritising adherence to food safety rules.
Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
Used kitchen equipment as instructed and to safety protocols.