Stuart Ryan
Moreton,Merseyside
Summary
Dedicated retail professional with expertise in point of sale systems and money handling proficiency. Skilled in retail software, floor layout planning, and merchandising awareness, consistently enhancing customer satisfaction. Committed to time optimisation and flexible schedule availability to meet business needs effectively. Responsible Driver adept at navigation and efficient, on-time deliveries. Possess comprehensive visual memory and excellent sense of direction.
Overview
14
14
years of professional experience
12
12
years of post-secondary education
Work history
Sales Assistant
Beers Paint
Heswall, Merseyside
2025.06 - 2026.01
- Demonstrated products effectively leading to increased sales conversions.
- Managed till operations, minimising customer waiting times.
- Coordinated timely deliveries to ensure customer satisfaction.
- Monitored social media to promote latest offers and engage customers.
- Conducted daily inventory checks to manage stock levels accurately.
- Prepared custom paint orders by accurately mixing colours.
- Increased sales by 25% each month compared to year prior
Area Service Manager
Calibration and Consultancy Services
Leigh, Greater Manchester
2023.06 - 2025.06
- Developed comprehensive service plans to strengthen client trust and loyalty.
- Established strong client relationships for improved brand loyalty.
- Resolved complex customer issues to enhance overall satisfaction.
- Fostered positive team environment with effective leadership strategies.
- Coordinated training programmes to enhance team skills and effectiveness.
- Instituted preventive maintenance schedules, minimising equipment downtime.
- Processed call-out requests efficiently to minimise response time.
- Liaised effectively with suppliers, fostering robust professional relationships.
Hire & Sales Coordinator
Speedy Hire
Haydock, Merseyside
2022.11 - 2023.06
- Streamlined sales operations by implementing effective coordination techniques.
- Achieved decreased order processing time with proficient use of CRM tools.
- Processed customer orders precisely, contributing to improved client satisfaction.
- Developed strong client relationships through frequent follow-ups for improved business prospects.
- Maintained comprehensive customer contact database, facilitating effective communication.
- Resolved critical customer issues promptly, enhancing service quality.
Sales Assistant
Johnstones Decorating Centre
Liverpool, Merseyside
2021.08 - 2022.11
- Worked with team members to achieve sales targets consistently.
- Demonstrated products effectively leading to increased sales conversions.
- Acquired knowledge of new products quickly, offering detailed guidance to customers.
- Processed cash transactions swiftly, ensuring accurate end-of-shift accounting.
- Managed deliveries to ensure timely arrival of products to customers.
- Mixed paint according to customer specifications for various projects.
Delivery Driver
Curry Mahal Restaurant
Upton , Merseyside
2021.01 - 2021.08
- Delivered temperature-sensitive goods using appropriate methods, safeguarding product quality throughout transport.
- Provided excellent customer service, enhancing company reputation.
- Resolved customer complaints, restoring customer trust and satisfaction in service.
- Handled cash transactions accurately, ensuring precise end-of-day financial reconciliation.
Breakfast staff
Thornton Hall Hotel
Thornton Hough, Merseyside
2020.08 - 2020.10
- Welcomed guests warmly to create positive first impression.
- Improved customer satisfaction through attentive service.
- Resolved customer queries to enhance overall experience.
- Delivered products on time by adhering to schedules closely.
- Collaborated with team members to achieve project goals.
- Delegated tasks to team members, enhancing productivity.
- Participated in team meetings for strategic planning.
Hotel porter
Boutique Hotel Group
Tarporley, Cheshire
2019.08 - 2020.02
- Arranged transport on request to facilitate timely arrivals and departures for guests.
- Coordinated with front office staff, assisting in daily tasks to enhance operational efficiency.
- Handled special requests to strengthen guest relations and satisfaction.
- Arranged transport on request to ensure timely arrivals and departures.
- Coordinated with front office staff by assisting in daily tasks, ensured streamlined operations.
- Managed cleaning duties, maintained cleanliness throughout premises.
- Prepared detailed itineraries for optimal tour experiences.
Beverage assistant/ Team Leader
Chester Zoo
Chester, Cheshire
2018.01 - 2019.08
- Processed cash payments with consistent accuracy.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Gained in-depth knowledge of global beverages to provide tailored customer assistance.
- Improved customer satisfaction through close collaboration with team.
- Displayed excellent teamwork abilities; improved overall productivity.
- Improved efficiency with careful stocking and rotation of beverage supplies.
- Implemented hygiene standards strictly; maintained clean working environment.
- Received cash payments, ensuring accuracy at all times.
- Demonstrated expertise in various coffee blends to enrich customer experience.
Kitchen porter
Toby Carvery
Woodchurch, Wirral
2017.08 - 2018.01
- Assisted chefs in food preparation for efficient meal service.
- Maintained clean work surfaces, upholding hygiene standards to support food safety.
- Completed deep cleaning tasks as instructed by supervising chef or manager.
- Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
- Ensured safe working environment by adhering to health and safety regulations.
- Swept and mopped floors to maintain tidy workspace for next shift.
- Assisted in stock rotation tasks; maintained accurate inventory count.
Crew team member
McDonald's
Crewe, Cheshire East
2016.10 - 2017.06
- Delivered orders promptly, ensuring customer satisfaction through careful attention to detail.
- Resolved customer complaints promptly, enhancing brand reputation.
- Managed food preparation tasks, resulting in timely delivery of orders.
- Managed cash transactions with precision, ensuring accuracy and minimising discrepancies.
- Collaborated with management team on promotional activities, positively impacting restaurant visibility and footfall.
- Supported stock inventory checks to maintain accurate records.
- Performed deep cleaning of kitchen and dining areas to uphold hygiene standards.
Customer team member/ Supervisor
Co-op Food
Higher Bebington, Wirral
2011.09 - 2014.08
- Worked efficiently on tills to minimise waiting times for customers.
- Secured store premises at closing time to prevent theft or damage.
- Assisted management in inventory control, contributing to seamless stock management.
- Trained new team members for smooth transition into role.
- Upheld company policies and procedures for consistent shopping experience.
- Oversaw inventory processes to maintain balanced stock levels and prevent shortages.
- Organised team resources, resulted in improved project timelines.
Education
Foundation Degree in Science - Animal Management
University of Chester
Chester 2014.09 - 2017.08
Diploma of Higher Education - Animal Management
Reaseheath College
Nantwich 2011.09 - 2014.09
GCSEs - Business Studies, Maths, English
Birkenhead Sixth Form College
Birkenhead, Wirral 2010.09 - 2011.08
GCSEs - English, Maths, Science, Art, IT, History
Rock Ferry High School
Rock Ferry, Wirral 2005.09 - 2010.08
Skills
- Point of sale expertise
- Money handling proficiency
- Retail software proficiency
- Floor layout planning
- Merchandising awareness
- Customer satisfaction enhancement
- Time optimisation
- Flexible schedule availability
Affiliations
- Football
- Rugby
- Gaming
- Socialing
References
References available upon request.
Timeline
Sales Assistant
Beers Paint
2025.06 - 2026.01
Area Service Manager
Calibration and Consultancy Services
2023.06 - 2025.06
Hire & Sales Coordinator
Speedy Hire
2022.11 - 2023.06
Sales Assistant
Johnstones Decorating Centre
2021.08 - 2022.11
Delivery Driver
Curry Mahal Restaurant
2021.01 - 2021.08
Breakfast staff
Thornton Hall Hotel
2020.08 - 2020.10
Hotel porter
Boutique Hotel Group
2019.08 - 2020.02
Beverage assistant/ Team Leader
Chester Zoo
2018.01 - 2019.08
Kitchen porter
Toby Carvery
2017.08 - 2018.01
Crew team member
McDonald's
2016.10 - 2017.06
Foundation Degree in Science - Animal Management
University of Chester
2014.09 - 2017.08
Diploma of Higher Education - Animal Management
Reaseheath College
2011.09 - 2014.09
Customer team member/ Supervisor
Co-op Food
2011.09 - 2014.08
GCSEs - Business Studies, Maths, English
Birkenhead Sixth Form College
2010.09 - 2011.08
GCSEs - English, Maths, Science, Art, IT, History
Rock Ferry High School
2005.09 - 2010.08