Steven Beattie
Wallsend,North Tyneside
Summary
I am a highly experienced an driven professional with over 14 years experience in the builders merchant sector. I have a strong understanding of trade customers needs, sales performance , stock control and supply chain processes and i consistently deliver results in branch and external sales environments
Through my roles as assistant manager and then to Manager, i have gained hands on experience managing all aspects of branch operations including customer service , staff supervision, ledger control and day to day operational performance. I am confident leading teams maintaining high standards , and making effective decisions to ensure the smooth and profitable running of a branch.
I am proactive, adaptable and thrive under pressure, with strong commitment to delivering excellent service to JT dove customers while supporting business objectives and team development.
Overview
10
10
years of professional experience
Work history
Branch manager
JT Dove
Alnwick, Northumberland
07.2025 - Current
- Provided excellent customer service, securing client loyalty.
- Build positive work environments , improving overall team morale.
- Managed daily operations to ensure smooth running of branch.
- Ensured branch meets high health and safety standards.
Branch Sales Manager
JT Dove
Ashington, Northumberland
07.2024 - 07.2025
- Provided excellent customer service daily.
- Boosted branch sales by developing and implementing effective strategies while working with internal sales team
- Regular meetings with internal sales team to help build there ledgers and develop there skills.
Assistant branch manager
JT Dove
North Shields, North Tyneside
04.2023 - 07.2024
- Worked in a busy branch dealing with customers and house builders while working through ledgers.
- Ordering stock to maintain healthy levels
- Running daily operations including monitoring office staff performance
Assistant branch manager
JT Dove
Shotton, Durham
11.2021 - 04.2023
- Working as Assistant Branch Manager the job involved all branch operations including running the branch when the BM was out of office and also sales , stock ordering deliveries and transport planning.
Sales consultant
JT Dove
South Shields, South Tyneside
08.2020 - 11.2021
- Involved in the opening of a new branch at South Shields , jobs included building a new customer base serving on the counter and keeping the shop shelves stocked.
Tool Hire Manager
Travis Perkins
South Shields, South Tyneside
08.2019 - 08.2020
- Responsible for all aspects of turnover and profitability
- High Health and safety standards
- Excellent sales results starting monthly sales was 8k per month and was 34k on closing.
- Hires increased from 17 hire items to 143 due to my customer engagement .
Multi skilled operative
Travis Perkins
Newcastle upon Tyne
06.2016 - 04.2019
- Part of a 3 man team in busy tool hire department i was responsible for the hire maintenance and delivery of over 275 items of equipment ex stock at the depot
- High Health and safety standards .
- Also drove class 2 Hiab wagon to make deliveries for the merchant side of the business.
Education
GCSEs -
Tudhoe Grange Comprehensive School
Spennymoor, DurhamSkills
- Health and safety audit experience
- People management
- Team player
- Stock control
- Sales
- Decision making
- Time management
- Proactive and reactive
- Communication
Affiliations
- My interests include playing football going to the gym , running and hiking. Also spending time with family
Timeline
Branch manager
JT Dove
07.2025 - Current
Branch Sales Manager
JT Dove
07.2024 - 07.2025
Assistant branch manager
JT Dove
04.2023 - 07.2024
Assistant branch manager
JT Dove
11.2021 - 04.2023
Sales consultant
JT Dove
08.2020 - 11.2021
Tool Hire Manager
Travis Perkins
08.2019 - 08.2020
Multi skilled operative
Travis Perkins
06.2016 - 04.2019
GCSEs -
Tudhoe Grange Comprehensive School