A well networked and successful branch manager with extensive customer service experience and 10 years experience in the builders merchant industry.
Also have the capability to manage sales, manage profit and loss and ultimately increase branch profitability. Offering strong leadership and communication skills, along with solid foundation in team management and customer service. Knowledgeable about sales strategies and operational efficiency, with focus on driving business growth.
Serve customers entering store on the counter
Upsell addiotional items on deals
Ask what projects there working on now & in the future
Answer the telephone within 5 rings
Face up stock on shop floor
General housekeeping in the yard
Serving customers in the yard
Stock rotation and topping up stock levels
Responsible for health & safety using Forklift trucks
Traffic control in busy periods