Steven Ashworth
Burnley,Lancashire
Summary
Hard-working team manager with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
25
25
years of professional experience
Work history
Food Team Manager
Marks and Spencer Plc
Burnley, Lancashire
07.2024 - Current
- Delegated responsibilities efficiently amongst team members.
- Implemented staff rota schedules to ensure adequate coverage during peak times.
- Handled employee grievances to maintain harmony within the workforce.
- Facilitated weekly meetings to discuss progress on projects, deadlines, objectives and concerns.
- Prioritised workload effectively, resulting in timely completion of tasks.
- Boosted morale by recognising and rewarding exceptional work.
Operations assistant
Marks and Spencer Plc
Burnley, Lancashire
09.2020 - 07.2024
- Worked flexible hours, covering nights, weekends and bank holidays.
- Bring in deliveries
- Key holder to the building
- Logging jobs and make sure the store trades safely and legally
Section co-ordinator
Marks and Spencer Plc
Burnley, Lancashire
07.2012 - 09.2020
- Assisted in recruitment process, improving quality of new hires for the section.
- Streamlined workflow for improved efficiency within the section.
- Maintained detailed database, ensuring accurate tracking of section activities.
Customer service assistant
Marks and Spencer Plc
Burnley, Lancashire
11.2000 - 07.2012
- Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
- Provided exceptional levels of customer service consistently; creating loyal customers .
- Utilised product knowledge effectively whilst assisting customers with purchases decisions.
Education
GCSEs - Mathematics, English Language, English Literature, Double Award Business Studies
St Theodore’s RC High school
Burnley06.2000
Skills
- Leadership excellence
- Decision making precision
- Resilient mentality
- Scheduling expertise
- Customer relationship management
- Knowledge of HR policies
- Staff performance evaluation
- Profit and Loss Analysis
Timeline
Food Team Manager
Marks and Spencer Plc
07.2024 - Current
Operations assistant
Marks and Spencer Plc
09.2020 - 07.2024
Section co-ordinator
Marks and Spencer Plc
07.2012 - 09.2020
Customer service assistant
Marks and Spencer Plc
11.2000 - 07.2012
GCSEs - Mathematics, English Language, English Literature, Double Award Business Studies
St Theodore’s RC High school