Owain Harri Hughes
Cardiff Bay,United Kingdom
Summary
Seasoned professional specializing in sales promotion techniques and data analysis software. Proven budgeting proficiency and leadership excellence, with a strong focus on talent development through effective mentoring. Committed to driving organizational success by leveraging core competencies to achieve strategic goals and ensuring clear communication across projects.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Duty Manager and Team Manager
Tesco
Aberystwyth
02.2023 - 09.2025
- As a Duty Manager at the Tesco Superstore in Aberystwyth I was responsible for the day-to-day operation of running the store from the front till area, to the warehouse, delivery tipping and our fleet of DotCom Delivery Vans. This role included resource management on a large scale, data analysis including sales by department, customer reviews and product availability. It was my responsibility to ensure that the store was well presented, upholding quality for a better customer experience. My work as a duty manager saw me promoted to Acting Team Manager for Grocery and Warehouse. This role saw more office-based work, planning resources for weeks ahead including writing rotas for 90 colleagues in 7 departments. Diving deeper into our sales and availability data, hiring new colleagues when the need arose and collaborating with other department heads as well as duty managers to deliver an overall high quality store
Project Manager
Gwe Cambrian Web
02.2022 - 02.2023
- As a Project Manager for this Web Design and Digital Marketing Company I was responsible for maintaining progress on website projects, managing resources, finding new and innovative ways to increase efficiency, gain new clients and maintain our current clientele.
Contact Tracing Officer
Ceredigion County Council
10.2021 - 02.2022
- During the COVID-19 lockdown I worked as a Contact Tracing Officer immediately after finishing my MSc. This role required contacting people who had tested positive for the infection, who would often be distressed, and walking through the week prior to their first symptoms with them, thus generating a detailed report of where they had been and who they would have potentially been in contact with. This information would then be passed on to a team of advisors who would contact the people who they had been in contact with directly. This role required the ability to communicate clearly and calmly, de-escalate and pay attention to detail.
Bar Staff and Bar Manager
Bottle and Barrel
01.2019 - 01.2022
- I worked at the Bottle and Barrel pub during my later university years and shortly after graduating. My work here was focussed on the customer and finding the best drink for them in an emporium of over 200 different beers, ciders and gins. My contribution to the business and marketing insight saw me promoted to the bar manager for my final year of working at the company.
Education
BSc - Physical Geography
MSc - Remote Sensing and GIS
Language Skills Certificate - undefined
Skills
- Sales promotion techniques
- Data analysis software
- IT systems knowledge
- Budgeting proficiency
- Leadership excellence
- Mentoring expertise
- Talent development
Languages
Welsh
Proficient (C2)
English
Proficient (C2)
Certification
Management Training, Diversity Training
Accomplishments
Award of Excellence in Tesco, Multiple promotions within a short period of time.
Affiliations
Hiking, Exercise, Gaming, Reading, News and Politics, Geography.
References
- Emlyn, Jones, Technical Director, emlyn@cambrianweb.com, 07799333051, Gwe Cambrian Web
- Sanjaya Don, Ranasinghe, Store Manager, donsanjaya44@gmail.com, 07526366804, Tesco Superstore Aberystwyth
Hobbies and Interests
In my spare time, I enjoy hill walking and hiking, weight training and reading. I have a black belt in karate and working for this over the course of a decade taught me the importance of self-discipline and respect for others. I have an avid love of Hiking and Travelling, having hiked all of Eryri National Park in my childhood and taking a volunteering expedition to East Asia and Mongolia as soon as I turned 18 and have taken what I learned from these experiences with me as I grew and developed in my professional career. I also enjoy Rugby, socialising, gaming, news and politics
Custom
- Rwyf wedi llwyddo derbyn y Tystysgrif Sgiliau Iaith yn yr 2il flwyddyn, sy'n cadarnhau fy ngallu i weithio'n ddwyieithog. / In my Second year of University, I received the Language Skills Certificate, confirming my ability to work bilingually (Welsh and English).
- I have an extensive knowledge of using Excel and other data processing software. In my Masters course I took an Advanced Excel Module where I learned how to use macros to process thousands of rows in seconds and produce clear and informative graphs and other infographics. While working as a Contact Tracing Officer I was given the responsibility of maintaining the shared excel spreadsheets detailing positive COVID-19 cases across the county. I built on this experience in my role as a Project Manager for Gwe Cambrian Web and a Department Manager for Tesco, having weekly meetings with the company directors Gwe Cambrian Web using infographics on project progress, revenues and resource management. This experience was scaled up in Tesco where different infographics were used to highlight sales, product availability and customer satisfaction.
Timeline
Duty Manager and Team Manager
Tesco
02.2023 - 09.2025
Project Manager
Gwe Cambrian Web
02.2022 - 02.2023
Contact Tracing Officer
Ceredigion County Council
10.2021 - 02.2022
Bar Staff and Bar Manager
Bottle and Barrel
01.2019 - 01.2022