Dedicated professional focused on duty of care compliance and effective communication. Demonstrated resilience and composure in challenging situations, leading to successful problem resolution. Contributed to team success through collaboration and support while maintaining security protocols and fostering safe environments.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Prison custody officer
Serco
Doncaster, south Yorkshire
2024.06 - Current
Collaborated with multi-disciplinary teams to create comprehensive care plans for inmates with mental health concerns.
Fostered respectful relationships with inmates through open dialogue promoting a more harmonious living environment.
Cooperated with colleagues during shift handovers, ensuring seamless continuity of care for inmates.
Facilitated family visitations according to prison guidelines strengthening social connections for inmates.
Resolved conflicts amongst inmates, ensuring peaceful cohabitation within cells.
Safeguarded prisoner welfare by conducting frequent welfare checks and providing necessary assistance when required.
Participated in escort duties during off-site hospital visits ensuring prisoner's medical needs were met without compromising security principles.
Werehouse worker
Superdrug
South Elmsall, Wakefield
2022.05 - 2024.06
Unloaded deliveries, promptly sorting items into appropriate storage areas.
Checked incoming shipments, verifying accuracy against invoices or orders.
Loaded lorries to expedite delivery schedules.
Packed orders accurately to prevent damages during transit.
Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
Followed health and safety guidelines with diligent use of protective gear.