
Compassionate and highly motivated Care and Support Professional with extensive experience supporting individuals with mental health needs, disabilities, and complex behaviours. Demonstrates strong therapeutic relationships, crisis intervention skills, and commitment to person-centred care. Adept at working collaboratively in challenging environments, including custodial settings, to promote safety, wellbeing, and rehabilitation. Exceptional communicator with proven leadership, administrative, and problem-solving capabilities.
● Facilitated therapeutic group sessions to enhance emotional wellbeing.
● Conducted risk assessments and implemented safety measures in residential settings.
● Administered medication per care plans and ensured health management.
● Delivered person-centred care strategies to improve client wellbeing
● Ensured comfort for patients through effective communication and empathy.
● Provided direct personal care, maintaining dignity, privacy, and independence.
● Assisted with mobility, medication administration, and healthy meal preparation.
● Supported emotional needs through empathy and companionship.
● Organised social activities to foster community engagement.
● Collaborated with families and carers to enhance care plan effectiveness.
● Managed anxiety or agitation in patients through calming techniques and strategies.
● Documented all care provided accurately, improving communication amongst team members
● Enhanced patient dignity with respectful personal care assistance.
• NVQ Level 3 Diploma in Health and Social Care