Sophie McCormack

• Provided palliative care to a service user who has terminal cancer and emotionally supported their parents throughout.
• Supported service user to attend hospital in order to receive treatment.
• Completed online training to enhance my knowledge in areas including mental health and the safeguarding and protection of adults.
• Adapted my communication skills to suit the needs of each individual. For example, as the service users I support have limited verbal communication due to learning difficulties, I have utilised other methods such as makaton.
• Carried out continuous risk assessments due to the decline of service users physical health and abilities.
• Liaised with the Multi-Disciplinary Team including GP, nurses, physiotherapist, Learning Disability Nurse, dentist, etc.
• Enhanced wellbeing of service users by providing emotional support and companionship.
• Helped achieve service user independence through guided tasks and activities. For example, I carry out continuous holistic assessments to identify service users strengths and capabilities and encourage the use of these where possible.
• Carried out research to ensure service users were accessing all services relevant and available to them.
• Built relationships with service users and their families' based on trust and transparency.
• Contributed ideas and feedback during team meetings with the staff team.

• Assessed the needs of children, young people, and their families/carers.
• Developed a range of responses, including individual, parenting, and group work, to address needs identified.
• Developed care plans which outlined in detail the activities to be undertaken to work with the child, young person, and their family.
• Provided reports in line with the requirements of the care plan, ranging from single assessment reports, child protection risk assessments, and reports for statutory bodies, e.g. The Scottish Children's Reporter Administration.
• Provided appropriate advice and guidance to children, young people, families, and groups within the community in order to address issues of concern. For example: offending behaviour, welfare concerns, and anti-social behaviour.
• Worked in partnership with staff in other agencies in order to improve services available to children, young people, and their families to improve outcomes.
• Participated in, and supported, children, young people, and their families to participate in consultation to ensure services developed reflected the needs of the individuals and community.
• Demonstrated accountability for services provided and ensured appropriate reviewing procedures and care planning were evident.
• Achieved National Standards as set by the Scottish Government.
• Utilised professional skills and expertise to assist others in developing their own problem-solving skills.
• Utilised analytical techniques, such as lateral thinking, when dealing with challenging and disengaged children and their families.
• Worked in conjunction with multi-disciplinary services including the Police, Housing, Addiction services, Women's Aid, Mental Health, GP, Education, etc.
• Carried out the role of lead professional with associated responsibilities, i.e. Assessing, intervening, and providing services in response to identified need.
• Carried out research and preparation for involvement in multi-agency meetings.
• Advocated for children, young people, and their families during multi-agency meetings.

Please see most recent.