Overview
Work history
Education
Skills
Timeline
Generic

Rachel Carlton

Darlington,Durham

Overview

18
18
years of professional experience

Work history

Support Worker

700 Club
Darlington, County Durham
2022.01 - 2026.03

My role at the 700 Club as a Support Worker was to deliver housing-related support to clients aged 18 and over with hogh support needs. I empowered clients to develop skills and stability required to transition into more permanent accommodatipn and achieve greater independence. I key worked 8 clients and undertook essential administration tasks such as risk assessments and support plans. I supported clients with addressing hpusing, health, and wellbeing needs whilst promoting independencr and resiliance. I also covered shifts at 700 Clubs hostels and supported clients struggling with substance misuse promoting harm reduction stratergies and where appropriate facilitating access to spe ialist services.

Support worker

Creative Support
Stockton on Tees
2008.09 - 2021.12

My first role with Creative Support was as a Support Worker within a project supporting service users with complex needs and challenging behaviours. I moved to a second project which was a move on project where i supported clients with mental health, complex needs and learning difficulties. I provided person centered support to service users including short-term support to help them regain their independence and supported clients with complex needs who required intensive support to enjoy a good quality of life. I delivered individualised, person centred support ensuring service users led meaningful lives and helped them to reach their full potential asnindividuals.

Education

NVQ Level 2 - Health and social care

Edexcel
2009-10

Skills

  • Professional boundaries understanding
  • Risk assessment application
  • Self-Management
  • resilience in difficult situations
  • reliable and trustworthy
  • Dealing with vulnerable clients
  • Client assessment capabilities
  • Empathy for clients
  • Meal preparation
  • Care planning
  • Social care
  • Finance management
  • Strength-based practice
  • Learning disabilities support
  • Crisis intervention strategies
  • Accommodation-based support
  • Assertiveness
  • Daily living assistance
  • Housekeeping management
  • Disability support
  • Disability awareness
  • Documentation expertise
  • Client behaviour management
  • Mental health support
  • Safeguarding policies
  • Health checks
  • Suicide Prevention training
  • Record-keeping
  • Medical appointment management
  • Health and Safety regulations
  • Health and safety procedures
  • Care needs assessment
  • Intervention techniques
  • Interpersonal relationships
  • Professional boundaries maintenance
  • Mental health support techniques
  • Respect for diversity
  • Safeguarding protocols
  • Elderly care knowledge
  • Disability support planning
  • Time efficiency
  • Record keeping accuracy
  • Resilience under pressure
  • Health and Safety Compliance
  • Customer Service
  • Communication skills
  • Interpersonal communication
  • Product knowledge
  • Conflict Resolution

Timeline

Support Worker

700 Club
2022.01 - 2026.03

Support worker

Creative Support
2008.09 - 2021.12

NVQ Level 2 - Health and social care

Edexcel
Rachel Carlton