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Self-motivated professional with strong customer service skills and ability to perform under pressure. Demonstrated dependability and trustworthiness while managing multiple tasks with a calm presence. Seeking to re-enter workforce after focusing on family commitments and eager to connect with new people.

A versatile candidate with strong digital and IT skills, demonstrated through a worker experience placement at a computer repair company, assisting in repairs and operating system installations. Proven communication skills developed in the hospitality industry, excelling in customer service and teamwork under pressure. Adept at problem solving, with experience in automotive workshops fostering innovative thinking when faced with challenges.

I am a highly motivated and focused individual who is extremely perseverant and dedicated within everything I aim to achieve. I intend to pursue a successful career in a versatile and popular organisation such as yours, which promotes both personal and professional development. Enthusiasm, punctuality and flexibility are some of the key attributes that I have, allowing me to be well equipped for working life. Throughout the years I have managed to build my confidence and being able to adapt myself to helping and serving others with going the extra mile. I am easy to approach customers as well as being friendly all the time. Giving the best service is something I always achieve for. My communication with others is well and always organised, I don't rush I always make sure everything is done thoroughly. As working as a Customer Service Assistant at World Duty Free at Manchester Airport I gained a lot on confidence and feel better in retail as I feel I am good with handling customers being able to do sales and promoting being friendly with everyone including my colleagues.
Focused advisor skilled in working with patients to address healthcare-related concerns. Liaises between patients, insurance companies and healthcare teams to resolve obstacles and increase access to care.
Motivated student eager to support healthcare operations with diplomatic guidance and healthcare advisement. Empathetic communicator with strong knowledge of healthcare administration and industry best practices.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

 Motivated and reliable professional with experience supporting team objectives and delivering high-quality results. Demonstrates strong communication, problem-solving, and organizational skills, with the ability to adapt quickly to new environments and responsibilities. Committed to continuous learning, efficiency, and contributing positively to organizational success. 

I am a hardworking, adaptable individual with a wide skill set. I thrive in fast paced environments completing all tasks to an exceptional level. I am highly motivated and always ready to take on new challenges and tasks. I pride myself on my strong communication skills, keen attention to detail, and ability to confidently build positive relationships with both colleagues and clients.
I have recently completed my Science Degree, majoring in Psychology, which I have thoroughly enjoyed. I have a range of skills, from administrative roles, to child welfare, and customer service positions. I am highly IT literate, with hands on experience with Microsoft Word, Excel, and Outlook. Originally born and raised in New Zealand I have made the venture over to the United Kingdom to widen my knowledge and experience. I bring empathy, organisation and professionalism to every role. Responsible and dedicated customer service team member with proven multitasking and organizational skills.

Sophie-Ella Bigwood

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Customer Service Assistant

Oxfam volunteer

Pharmacy dispenser (experience)

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A-Levels - Biology, Chemistry, Psychology

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Customer Service Assistant

Pharmacy dispenser (experience)

Oxfam volunteer

A-Levels - Biology, Chemistry, Psychology

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