JOSHUA STEWART
Leeds
Summary
A versatile candidate with strong digital and IT skills, demonstrated through a worker experience placement at a computer repair company, assisting in repairs and operating system installations. Proven communication skills developed in the hospitality industry, excelling in customer service and teamwork under pressure. Adept at problem solving, with experience in automotive workshops fostering innovative thinking when faced with challenges.
Overview
1
1
year of professional experience
Work history
Customer Service Assistant
Hospitality Industry
01.2021 - 08.2021
- Taking customer orders and working as part of a team.
- This was a fast paced environment and I had to deliver a quality service under pressure.
- Improved customer relations by managing customer complaints effectively.
- Provided exceptional levels of customer service consistently; creating loyal customers .
- Communicated effectively with colleagues to ensure seamless service delivery.
Intern
Computer Repair Company
01.2021 - 07.2021
- I assisted the manager with repairs and install operating systems.
- Fostered positive relationships with clients for enhanced business reputation.
- Ensured timely project completion for customer satisfaction.
Education
ABC Level 2 Certificate - Motor Vehicle
Leeds City College Printworks
01.2023 - 01.2024
GCSE English Language -
Leeds City College
09.2024 -
GCSE Maths - undefined
Co-op Academy Leeds
01.2018 - 01.2023
GCSE Science - undefined
Co-op Academy Leeds
01.2018 - 01.2023
NVQ Level 2 - Engineering maintenance
Leeds City College
Leeds 09.2024 -
Skills
- Digital and IT skills
- I did a two week placement in 2021 working in a computer repair company I assisted the manager with repairs and install operating systems
- Communication skills
- I have helped my family in the hospitality industry where I was able to develop my communication skills Taking customer orders and working as part of a team This was a fast paced environment and I had to deliver a quality service under pressure
- Problem Solving
- Learning to work with cars and in a workshop environment means I have developed problem solving skills and I am able to think outside of the box when faced with challenges
Custom
Available on request
Timeline
GCSE English Language -
Leeds City College
09.2024 -
NVQ Level 2 - Engineering maintenance
Leeds City College
09.2024 -
ABC Level 2 Certificate - Motor Vehicle
Leeds City College Printworks
01.2023 - 01.2024
Customer Service Assistant
Hospitality Industry
01.2021 - 08.2021
Intern
Computer Repair Company
01.2021 - 07.2021
GCSE Maths - undefined
Co-op Academy Leeds
01.2018 - 01.2023
GCSE Science - undefined
Co-op Academy Leeds
01.2018 - 01.2023
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