Soham Phapale
Birmingham,UK
Summary
Experienced hospitality professional with a strong focus on bar and floor service, customer satisfaction, and efficient team collaboration. Demonstrates expertise in food and drink preparation, cash handling, and maintaining hygiene standards. Skilled in mixology techniques, event set-up knowledge, and handling intoxicated customers while ensuring pub safety procedures are followed. Passionate about craft cocktails and committed to delivering time-efficient service while upholding licensing laws. Career goal includes advancing within the hospitality industry to further refine skills in spirits familiarity and alcohol serving techniques.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Front Of house , Cleaning & Bar Staff
University of Birmingham
Birmingham, West Midlands
2026.03 - 2026.04
- Delivered fast and friendly table and bar service in a busy restaurant environment, ensuring high customer satisfaction
- Prepared and served alcoholic and non-alcoholic beverages in line with safety and hygiene standards
- Operated tills and handled cash/card transactions accurately during peak hours
- Maintained a clean, organised, and fully stocked bar and dining area at all times
- Supported kitchen staff with food preparation and order coordination to ensure smooth service flow
- Resolved customer queries professionally, creating a welcoming and positive atmosphere
- Worked effectively within a team to manage high-volume service periods
Bar Staff
Jaipur Cottage
2025.11 - 2026.01
- Served drinks and food efficiently while ensuring customer satisfaction
- Maintained bar cleanliness and supported kitchen operations
Waiter
Café Coffee Day
2023.12 - 2024.08
- Provided high-volume service and prepared beverages/food
- Ensured clean and organised service areas
Retail Assistant
Men's Adda
2023.03 - 2023.11
- Delivered customer service and handled sales transactions
- Managed stock and merchandising
Store Team Member
Total Sports
2022.01 - 2023.02
- Supported sales, inventory, and customer assistance
- Maintained store standards and operations
Education
MSc - Physics & Technology of Nuclear Reactors
University of Birmingham
2025.01 - 2026.01
Bachelor of Engineering - Electronics & Telecommnications
University of Mumbai
India 2017.06 - 2021.06
Skills
- Bar & Floor Service
- Customer Service
- Food & Drink Prep
- Cash Handling
- Teamwork
- Stock Management
- Hygiene Standards
- Multitasking
- Handling customer complaints
- Stock rotation practices
- Pub safety procedures
- Spirits familiarity
- Alcohol serving techniques
- Mixology techniques
- Event set-up knowledge
- Handle intoxicated customers
- Transaction recording
- Maintaining bar atmosphere
- Knowledge of licensing laws
- Time-Efficient service
- Bar cleaning procedures
- Passion for craft cocktails
- Patience and tolerance
- Cash handling
Timeline
Front Of house , Cleaning & Bar Staff
University of Birmingham
2026.03 - 2026.04
Bar Staff
Jaipur Cottage
2025.11 - 2026.01
MSc - Physics & Technology of Nuclear Reactors
University of Birmingham
2025.01 - 2026.01
Waiter
Café Coffee Day
2023.12 - 2024.08
Retail Assistant
Men's Adda
2023.03 - 2023.11
Store Team Member
Total Sports
2022.01 - 2023.02
Bachelor of Engineering - Electronics & Telecommnications
University of Mumbai
2017.06 - 2021.06