Meline Jalade

• Served up to 210 guests per shift in fast-paced service environments with exceptional customer care
• Collected, washed and put away glassware between guests.
• Served guests spirits, lagers and stouts at bar.
• Input orders into register, calculated bills and collected payments.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Created welcoming atmosphere by greeting, assisting and directing attendees to relevant area of venue.
• Maintained reception area stock of important forms and brochures.
• Reduced waiting times through effective time and resource management.
• Oversaw attendee list and organised registration.
• Managed guest lists for events by accurately tracking attendance.
• Processed payments and online bookings.
• Resolved guest complaints promptly and professionally, notifying venue management of concerns.
• Delivered front of house duties with warm and professional manner.

• Managed day-to-day maintenance checks, including cleaning and tidying, to verify speech therapist's office safety and performance.
  • Identified and solved problems through meticulous superior assessment and evaluation and implemented most effective solutions.

• Carried out proactive and reactive cleaning maintenance for smooth running of 2 offices.
• Maintained clean, safe environments for patients and staff, strictly following infection control policies.
• Interacted positively and professionally with residents, maintaining excellent service standards.
• Responsible of keeping public areas immaculately well-presented.