Yoav Abramovich
Penarth,Vale of Glamorgan
Summary
Experienced Bartender with exceptional customer service, teamwork and understanding of the industry gained through years of work for Vintage Inns and Stonegate. Ensuring high standards of work area with frequent cleaning and stocking, while maintaining high-quality service in fast-paced environments with high volumes of guests. Proficient in alcohol serving and upkeep techniques, cash handling, knowledgeable of licensing laws, and skilled in bar cleaning procedures and equipment maintenance. Able to adapt to any team and provide a hardworking and positive ethic from the immediate start.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work history
Front of house Bar staff
The Captains Wife
Penarth, Vale of Glamorgan
05.2025 - 04.2026
- Provided excellent customer service while working closely alongside team supervisors and managers in a team environment to create a positive atmosphere. Key responsibilities include cash handling, restocking and organising expensive items, and covering all health and safety risks for guests with allergies and health issues. I engaged in upselling techniques, boosting sales revenue, adhered to firm laws such as Challenge 25, and completed end-of-day cleaning duties, leaving the bar ready for the next day's trade. I assisted other team members with tasks outside my role so that guest satisfaction and experience were always ensured. Additionally, I handled the organisation of glassware during the refurbishment of The Captain's Wife, allowing for maximum storage and easy reassembly during the re-opening.
Activity Coordinator and Football Referee
Gol Centre
Cardiff
07.2024 - 06.2026
- As an activity coordinator, I was responsible for providing customers with a fun and enjoyable experience, while adhering to Health and safety standards and Gol policies. Duties included setting up and dismantling delicate equipment and working with other coordinators to ensure sessions run smoothly.
- As a Referee, I oversaw 5-a-side league matches, following health and safety guidelines while providing a competitive experience.
Seasonal Bar team member
Stonegate, Railway Hotel
Penarth, Vale of Glamorgan
06.2022 - 09.2023
- Delivered excellent customer service while working within a team environment of up to 12 staff members, including team leaders and supervisors. Key responsibilities include being entrusted with money handling and using a cash register, being entrusted with handling expensive items of stock, restocking the bar to ensure customer demand is met during busy periods, greeting customers and answering questions, pouring and mixing drinks such as lagers, ciders, spirits and cocktails. Additionally I would choose to take on tasks such as clearing and cleaning tables of glassware and plates, loading and unloading glassware into the dishwasher, and restocking glassware during busy periods. When closing the establishment, I handled tasks such as arranging menus, brushing and cleaning the bar floor, collecting glassware and wiping the bar with disinfectant.
Team member
YoSushi! Panku Kiosk
07.2021 - 09.2021
- Worked within a team environment, communicating and taking on different tasks based on the members around me. Providing customers with excellent service, answering questions and providing adaptability by preparing specific orders. I would prepare different types of Sushi, a variety of ready meals, and clean rice and vegetables. I arrived 15 minutes early to all shifts and completed daily kiosk checks relating to health and stock. I would assist in cleaning the kiosk at the end of shifts and collecting and restocking ingredients. I completed numerous health and safety courses before beginning this job.
Education
Diploma of Higher Education - Aeronautics and Astronautics Engineering
University of Southampton
Southampton 10.2021 - 06.2023
A level -
Ysgol Stanwell
Penarth 01.2014 - 01.2021
Skills
- Cash handling and balancing
- Delivering and maintaining excellent customer service
- Handling customer complaints
- Alcohol serving techniques
- Upselling techniques
- Bar cleaning procedures
- Equipment Maintenance
- Time Management
Hobbies
I am a very active person who enjoys sports and competing at the highest level I can. Throughout my time in school, I played Water Polo, attending weekly training and competing in matches and tournaments whenever possible. I have played Football for years including 5-a-side, 6-a-side, Sunday league and University intermural, where I often captained my teams and played with a winning mentality. I enjoy going to the gym with a regimented schedule and focusing on self-improvement. For several years I have played video games and always aimed to achieve a high level of skill, I enjoy the competitive environment as well as communicating with friends.
Accomplishments
- Represented my school Stanwell in the ESU-Public speaking competition 2018-2019 and achieved runner-up.
- Represented South Wales in the UK regional Water Polo tournament at the junior level.
Affiliations
- Gym
- Competitive sports
- Reading
- Gaming
- Writing
References
References available upon request.
Timeline
Front of house Bar staff
The Captains Wife
05.2025 - 04.2026
Activity Coordinator and Football Referee
Gol Centre
07.2024 - 06.2026
Seasonal Bar team member
Stonegate, Railway Hotel
06.2022 - 09.2023
Diploma of Higher Education - Aeronautics and Astronautics Engineering
University of Southampton
10.2021 - 06.2023
Team member
YoSushi! Panku Kiosk
07.2021 - 09.2021
A level -
Ysgol Stanwell
01.2014 - 01.2021