Driven entry-level professional with background in finance possessing strong educational experience in economics and talent for data analysis. Willing to undergo training to excel and adapt to company methodologies and practices.
Overview
2
2
years of professional experience
Work History
Customer Account Manager
Everyday Loans
Slough, West Berkshire
06.2024 - 08.2024
Assessed clients' needs for tailored solutions, processed loan agreements, and provided comprehensive support throughout the loan lifecycle
Developed keen eye for detail by conducting thorough financial assessments and credit checks to ensure loan affordability and compliance within regulatory requirements
Achieved over £55,000 in billings within my first month by successfully managing 11 loan applications from initiation to completion, demonstrating selling skills and effective client management
Successfully managed high volume of leads by conducting over 150 outbound calls daily, resulting in 50% conversion of loans being booked monthly
Data Analyst
YAGRO
10.2023 - 12.2023
Utilised Visual Studio and Excel to process and analyse farm data, then provided insights and trends to customer success team. Led to clients understanding their farms in greater detail and improved yields by 40 tonnes per field
Utilised SQL to highlight excessive farm costs, leading to 25% reduction in production cost per tonne for clients. Visualised key findings using PowerBI, displaying complex information clearly.
Data Analyst
IO Sphere
06.2023 - 08.2023
Leveraged BigQuery and PowerBI to analyse data, presenting actionable insights to both technical and non-technical audiences, boosting understanding by 20% among non-technical stakeholders
Developed SQL queries incorporating CTE's, subqueries and window functions to determine customer retention rate and CLV, advising stakeholders on targeted email campaigns resulting in 15% increase in customer retention
Analysed monthly trends of popular traffic sources and introduced first click attribution model, optimising marketing budget allocation and achieving 15% increase in conversion rate
Sales Assistant
Dunelm
10.2022 - 05.2023
Understood and summarised all curtains and blinds to communicate product details for customers and created customer quotes for bespoke requirements
Boosted home deliveries by 15% by using internal iPad software to order products for customers if items were unavailable in store
Trainee
Bloomberg
08.2022 - 09.2022
Manipulated international trade data, through Bloomberg terminals, to communicate client requests concisely
Established robust network with professionals from Global Data and Sales, resulting in a 90% client satisfaction rate as it allowed my projects to be reviewed and critiqued before completing projects