Sky Lily Dennis
Wendover,Buckinghamshire
Summary
Reliable worker with high energy and commtiment. Works well in fast-paced team environments. Frequently commended for personable disposition and professional communication.
Currently a productive Food and Beverage Assistant with proven record of high-quality performance. Supports food service operations with adaptability and resourcefulness. Excellent attention to detail and superior time management skills.
Known for customer satisfaction, prompt time keeping and teamwork. Enhanced dining experiences by consistently providing prompt and friendly service, resulting in positive feedback and repeat guests. Contributed to smooth operations by collaborating with colleagues and maintaining high standards of cleanliness and organisation
Overview
3
3
years of professional experience
Work history
Food & Beverage Assistant
IHG Group
Aylesbury, Buckinghamshire
11.2023 - Current
- Demonstrated exceptional customer service by promptly attending to diner's needs.
- Collaborated effectively with kitchen staff for expedited order delivery.
- Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
- Assisted in inventory management for efficient stock control.
- Upheld hygiene standards, resulting in optimal food safety conditions.
- Handled cash transactions accurately for seamless payment process.
- Prioritised tasks during peak hours to ensure smooth operations.
- Trained new team members, contributing to staff proficiency.
- Managed table arrangement for maximising dining capacity during busy periods.
- Promoted daily specials leading to increased sales.
- Cross-sold additional dishes and beverages boosting overall revenues.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Apprentice Nursery Nurse
Shepherds Hut Day Nursery
Wendover, Buckinghamshire
08.2023 - 10.2023
- Provided basic care needs such as feeding, dressing, changing nappies for infants.
- Created an engaging environment with storytelling, educational games, art projects.
- Participated in staff meetings to discuss plans and assessments for each child's needs.
- Followed the established health and safety policies whilst at work or during outings.
- Actively participated in outdoor play stimulating physical activity among children.
Kitchen Support / Waitress
The Chandos Arms
Weston Turville, Buckinghamshire
05.2022 - 05.2022
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Assisted with inventory management, streamlined restaurant operations.
- Enhanced customer service by promptly taking orders and delivering food.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Assisted in food preparation, ensuring prompt service during busy times.
- Enhanced dining experience through friendly interaction with customers.
Waitress
The Craft Yard, Wendover
Wendover , Bucks
07.2021 - 12.2021
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for enhanced dining experience.
- Maintained clean and organised dining area for customer comfort.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Education
GCSEs -
John Colet School
Wendover, Buckinghamshire 09/2018 - 08/2023
Training -
IHG Group
Aylesbury, Buckinghamshire 11/2023 - 10/2024
Skills
- Bar equipment usage
- Hygiene standards maintenance
- Beverage pairing knowledge
- Waiting tables
- Taking orders
- Food presentation techniques
- Cocktail mixing
- Restaurant cleaning procedures
- Time management
- Table clearing efficiency
- Alcohol licensing laws
- Buffet set-up
- Upselling strategies
- Food handling
- Customer service
- Menu knowledge
- Opening and closing procedures
- Staff training
Affiliations
- Spending time with family & friends
- Gym / Fitness Classes
- Dog Walking
- Music & Travel
Timeline
Food & Beverage Assistant
IHG Group
11.2023 - Current
Apprentice Nursery Nurse
Shepherds Hut Day Nursery
08.2023 - 10.2023
Kitchen Support / Waitress
The Chandos Arms
05.2022 - 05.2022
Waitress
The Craft Yard, Wendover
07.2021 - 12.2021
GCSEs -
John Colet School
09/2018 - 08/2023
Training -
IHG Group
11/2023 - 10/2024
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