Skye Newland
Pewsey,Wiltshire
Summary
Dedicated and service-minded professional with good knowledge in dining etiquette, customer service techniques and food hygiene practices. Demonstrates a positive and approachable demeanour, ensuring exceptional customer service in high-volume dining environments. Skilled in handling special dietary requirements, wine and cocktail serving, and complaint resolution, as well as quickly learning whilst on the job. Highly responsible and reliable with a strong emphasis on punctuality, personal grooming, and clear communication. Committed to enhancing the dining experience through empathy towards customers and professional table preparation.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work history
Waiter
Chalke Barn
Rushall, Wiltshire
2024.07 - Current
- Completed side duties such as refilling condiments, and restocking shelves of the bar area, contributing to organised workplace.
- Delivered excellent customer service through friendly and polite interaction.
- Communicated efficiently with team members, fostering a harmonious working environment.
- Managed table settings for optimal dining experience.
- Ensured cleanliness of event area with regular sweeping, washing up and wiping.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
Education
GCSEs - Math, English, French, Religious Studies, Graphics, History, Biology, Chemistry, Physics, Statistic
Lavington School
Market Lavington 2022.09 - 2024.06
A-Levels - Psychology, Business Studies, Philosophy and Ethics
Dauntseys
Market Lavington, Wiltshire 2024.09 -
Skills
- Patient and calm nature
- Dining etiquette knowledge
- Serving techniques
- Service mindedness
- Customer Service
- Table clearing
- High-volume dining
- Special dietary requirements
- Hot beverage making
- Food hygiene practices
- Professional demeanour
- Positive and approachable
- Food and beverage service
- Wine and cocktail serving
- Positive attitude
- Table preparation
- Customer feedback handling
- Complaint handling
- Personal grooming
- Punctuality
- Highly responsible and reliable
- Table service
- Clear communication
- Empathy towards customers
Timeline
A-Levels - Psychology, Business Studies, Philosophy and Ethics
Dauntseys
2024.09 -
Waiter
Chalke Barn
2024.07 - Current
GCSEs - Math, English, French, Religious Studies, Graphics, History, Biology, Chemistry, Physics, Statistic
Lavington School
2022.09 - 2024.06