Simran Dhesi
Slough,Berkshire
Summary
Within four years of working in the hospitality sector, i have gained a strong background in customer service, food handling and front of house procedures.
I can confidently demonstrate the ability to manage multiple tasks simultaneously whilst working in fast paced environments.
Whilst ensuring i deliver the finest customer satisfaction, my strongest skill is known to be my punctuality, as a result i am fully reliable and flexible in my approach to work.
Overview
3
3
years of professional experience
Work history
Cafe assistant
Benugo Windsor Castle
Windsor , Berkshire
07.2025 - 09.2025
- Assisted in managing stalls within castle courtyard offering coffee, ice cream, sandwiches, and cakes to improve customer experience.
- Supported service of hot food in cafeteria, aligning with customer preferences while following allergen guidelines and health and safety protocols.
- Maintained cleanliness throughout castle cafe during service, adhering to opening and closing procedures to ensure smooth operations.
Waitress
Delicious Pho
Windsor , Berkshire
08.2023 - 08.2024
- Supported adherence to hygiene and food safety standards to ensure compliance.
- Assisted in managing tables efficiently, prioritising tasks to maintain service flow during busy periods.
- Helped in bar operations by serving teas and coffees while preparing traditional Vietnamese dishes.
Team worker
McDonald's
Windsor , Berkshire
01.2023 - 07.2023
- Enhanced team functionality by adapting roles to meet project needs.
- Fostered a culture of flexibility that led to enhanced team success.
- Developed training initiatives that strengthened new team members' capabilities.
Waitress
House of Chaat
Slough, Berkshire
08.2022 - 11.2022
- Guided customers with detailed information about menu items and preparation methods to enhance their dining experience.
- Handled customer payments with accuracy, ensuring smooth transactions via cash, credit card, and contactless methods.
- Ensured cleanliness of dining areas by promptly clearing and resetting tables, creating a welcoming environment for incoming guests.
Windsor mini golf
Extreme motion
Windsor , Berkshire
05.2022 - 07.2022
- Adhered to health and safety procedures on rides including trampolines.
- Assisted with food preparation and ensured clean hygiene standards were maintained.
- Prepared and served a range of coffees, teas, and beverages to satisfy customer preferences.
Education
A-Levels - Criminology, Sociology and Religious Studies
The Westgate School
Berkshire 09.2022 - 06.2024
Bachelor of Science - Criminology
University of Leicester
Leicester 09.2024 -
Skills
- Cash handling efficiency
- Reliable punctuality
- Health and Safety Compliance
- Outstanding customer service
- F&B operations
- Barista expertise
Affiliations
- Gym
- Sports
- Poetry
Accomplishments
- Winning the Berkshire league in Tennis and Hockey
- Performing a speech in my secondary school about mental health, placing in my speech in first place
- Volunteering in the local charity, serving the homeless
Languages
English
Native
References
References available upon request.
Timeline
Cafe assistant
Benugo Windsor Castle
07.2025 - 09.2025
Bachelor of Science - Criminology
University of Leicester
09.2024 -
Waitress
Delicious Pho
08.2023 - 08.2024
Team worker
McDonald's
01.2023 - 07.2023
A-Levels - Criminology, Sociology and Religious Studies
The Westgate School
09.2022 - 06.2024
Waitress
House of Chaat
08.2022 - 11.2022
Windsor mini golf
Extreme motion
05.2022 - 07.2022