Shuaib Noor
Bolton
Summary
I am a motivated and proactive individual with hands-on experience in customer service and sales.At the start of 2025, I volunteered at the British Heart Foundation (BHF) as a Sales Assistant to strengthen my sales ability and confidence. My responsibility was simple: ensure that every individual who entered the store left with a purchase. Although it was challenging at first, consistently approaching potential customers helped me develop strong communication skills and directly contribute to increased revenue for the organisation.
Following this, I worked as a Sales Assistant at Tesco, where I gained valuable experience in a fast-paced retail environment. My role involved assisting customers, managing stock, handling transactions, and maintaining high store standards. This position helped me build resilience, improve my customer‑facing skills, and learned how to adapt quickly while delivering excellent service.
Before all of this, I studied Business BTEC, which gave me a solid understanding of core business principles such as marketing, finance, strategy, and operations. This foundation has helped me approach every role with strong analytical thinking, and i massively improved my 1-1 communication skills throughout the course
Overview
3
3
years of professional experience
Work History
Sales Assistant
Tesco Extra
07.2025 - 04.2026
- Worked as a customer assistant, which covered all departments in store. Experienced in all aspects of customer service, as I dealt with in store, and telephone enquiries.
- Have experience in handling money from working checkouts. Also had to learn to prioritise tasks, such as getting fresh produce into the fridges as quickly as possible before non-perishables.
- Would solely unload deliveries and organise the warehouse when deliveries had arrived. Took on as many additional duties/tasks as I could, as to keep expanding my knowledge and skills. Through this I learned; stock controlling tasks, how to complete reviews and reductions, all behind checkout routines; such as shutting down tills, registering scratchcard counts, printing daily reports, parcel management duties such as checking in and out customers deliveries to the store and logging waste at the end of the night.
Sales Assistant
British Heart Foundation
01.2025 - 06.2025
- Welcomed customers and ensured a supportive shopping experience.
- Assisted customers in finding suitable products by actively listening to their needs.
- Restocked shelves and maintained a clean, organized store environment.
- Handled transactions accurately, ensuring correct payments and returns.
- Provided product advice and responded to customer inquiries effectively.
- Monitored store for suspicious behaviour to enhance security.
- Collaborated with team members to complete daily operational tasks efficiently.
- Approached potential customers to recommend products, boosting sales.
Cashier
Cube Desserts
01.2023 - 07.2024
- served customers at the till, handled payments, and gave correct change.
- took phone orders accurately and made sure they were prepared on time.
- greeted customers politely and made sure they had a good experience.
- kept the front area clean and tidy during busy shifts.
- worked closely with the kitchen staff to make sure customer orders were correct.
- welcomed potential customers as soon as they enter the store to better increase consumer satisfaction.
Education
BTEC Business -
Sixth Form College
04-2025
Skills
- Time Management
- Confident in approaching customers and initiating conversations
- Active listening and problem‑solving during customer queries
- Till operation and cash handling
- Stock rotation, replenishment, and merchandising
- Quick learner with strong adaptability
- Calm under pressure and able to multitask
- Understanding of marketing, finance, and business operations from BTEC
Timeline
Sales Assistant
Tesco Extra
07.2025 - 04.2026
Sales Assistant
British Heart Foundation
01.2025 - 06.2025
Cashier
Cube Desserts
01.2023 - 07.2024
BTEC Business -
Sixth Form College