SAMIA SULTANA
Lewisham London
Summary
Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
Overview
8
8
years of professional experience
Work history
Sales Assistant
Madesil Pharmacie Pharmacy assisatant & skin care
03.2023 - 06.2023
- Confidently navigated Electronic Prescription Service (EPS) to receive and process up to number of prescriptions daily.
- Prepared Monitored Dosage Systems (MDSs) to simplify dose management for patients with multiple prescribed medications.
- Maintained suitable stock levels within dispensary and retail environment.
- Educated patients on processes and best practices to prevent prescription delays.
- Diligently provided safe and correct transfer of dispensed items to appropriate patients.
- Consulted senior pharmacy staff for additional advice on complex patient health queries.
- Delivered professional advice over the counter, recommending appropriate products and explaining correct application.
- Selected, labelled and dispensed prescriptions accurately, in line with standard operating procedures.
- Answered telephones and provided information about order status, shop hours and pharmacy procedures.
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
- Helped customers obtain specialised help for refunds and exchanges.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
Amigos Customer Assistant
11.2022 - 12.2022
- Providing the best level of customer service, ensuring that all customers are treated with respect
- Merchandising the complete store with all products up to date on designated shelves
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand's place within the market
- Following all operational procedures in the store and in the stock room and serving customers with Checkout
Sales Assistant Cum
Primrose Pharmaceuticals
10.2015 - 08.2022
- Dispense prescription medicines to the public
- Selling over-the-counter medicines
- Advise the public on the treatment of minor ailments
- Advise patients of any adverse side-effects of medicines or potential interactions with other medicines/treatments
- Keep up to date with current pharmacy practice, new drugs and their uses
- Familiarity with consumer behavior principles
- Working on incidents reports, daily activity reports and other written documents as requested by the client
Education
Bachelor of Pharmacy -
Sultan Ul Uloom College of Pharmacy
2016
A-Levels -
Board of Intermediate, Villa Marie college
06/2009 - 05/2012
undefined
Board of Secondary School
2009
Skills
- SKILLS HIGHLIGHTS
- 7 years of exceptional Sales and Medical Customer Assistant
- Insightful thinker, Constructive researcher possessing good communication skills
- Excellent verbal and written communication skills with fluency in English , Urdu and Hindi
- Ability to perform responsibilities under pressure & time constraints both as an individual, team member
- Customer assistance
- Face-to-face selling
- Superb time management
- Self-motivated
- Efficient dispensing
- Time management
- Problem-solving
- Team building
- Leadership
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Sales Assistant
Madesil Pharmacie Pharmacy assisatant & skin care
03.2023 - 06.2023
Amigos Customer Assistant
11.2022 - 12.2022
Sales Assistant Cum
Primrose Pharmaceuticals
10.2015 - 08.2022
Bachelor of Pharmacy -
Sultan Ul Uloom College of Pharmacy
A-Levels -
Board of Intermediate, Villa Marie college
06/2009 - 05/2012
undefined
Board of Secondary School
Similar Profiles
Roussel BoubertRoussel Boubert
Suburban Woods Health & Rehabilitation Center at Certified Nursing AssisatantSuburban Woods Health & Rehabilitation Center at Certified Nursing Assisatant
Muhammad Arsalan ABBASIMuhammad Arsalan ABBASI
ALAZHAR ELECTROMECHANICAL Lilac at HR ASSISATANT & PROALAZHAR ELECTROMECHANICAL Lilac at HR ASSISATANT & PRO
Michael RubinoMichael Rubino
Compounding operations manager at Mint Pharmacy & Skin ClinicCompounding operations manager at Mint Pharmacy & Skin Clinic
Will AttertonWill Atterton
Promoter at Crooks & GoonsPromoter at Crooks & Goons
HARSHPREET KAURHARSHPREET KAUR
Digital marketing specialist at Punia Traveleaze Pvt. Ltd.Digital marketing specialist at Punia Traveleaze Pvt. Ltd.