Shivani Shivani
Jamaica,NY
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Receptionist
On Reception
Central London, Essex
2023.06 - 2023.09
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Monitored office supplies inventory, promptly reordering low stock items to prevent workflow disruptions.
- Scheduled meetings and client appointments for team of [Number]+.
Tesco Express Store
Customer Helper
Goodmayes, Redbridge
2023.02 - 2023.06
- Processed customer orders and arranged deliveries and collections.
- Placed stock orders and negotiated for best prices and delivery arrangements.
- Provided excellent customer care through prompt complaint resolution and quality of service.
- Checked invoices from suppliers against physical stock records to identify discrepancies.
- Scheduled work hours for shop personnel to meet customer needs.
Mcdonald
Cooking Assistant And Cashier
Dagenham, Barking and Dagenham
2022.09 - 2023.02
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Took orders, prepared meals, and collected payments.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Performed shift change tasks each day to keep store neat and running smoothly.
Education
Bachelor of Business Administration - Business Management
Ravensbourne University London
London 2020.09 - 2023.09
Senior Secondary - Commerce
Sir Chhotu Ram Pubilc School
Bilaspur 2019.03 - 2020.07
Secondary - All Subjects
Sir Chhotu Ram Public School
Bilaspur 2018.03 - 2019.04
Skills
- Fast typing speed
- Health and safety procedures
- Travel planning
- Customer service
- Flexible
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
Timeline
Receptionist
On Reception
2023.06 - 2023.09
Tesco Express Store
Customer Helper
2023.02 - 2023.06
Mcdonald
Cooking Assistant And Cashier
2022.09 - 2023.02
Bachelor of Business Administration - Business Management
Ravensbourne University London
2020.09 - 2023.09
Senior Secondary - Commerce
Sir Chhotu Ram Pubilc School
2019.03 - 2020.07
Secondary - All Subjects
Sir Chhotu Ram Public School
2018.03 - 2019.04