Shivani Shivani
Jamaica,NY
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Receptionist
On Reception
Central London, Essex
06.2023 - 09.2023
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Monitored office supplies inventory, promptly reordering low stock items to prevent workflow disruptions.
- Scheduled meetings and client appointments for team of [Number]+.
Tesco Express Store
Customer Helper
Goodmayes, Redbridge
02.2023 - 06.2023
- Processed customer orders and arranged deliveries and collections.
- Placed stock orders and negotiated for best prices and delivery arrangements.
- Provided excellent customer care through prompt complaint resolution and quality of service.
- Checked invoices from suppliers against physical stock records to identify discrepancies.
- Scheduled work hours for shop personnel to meet customer needs.
Mcdonald
Cooking Assistant And Cashier
Dagenham, Barking and Dagenham
09.2022 - 02.2023
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Took orders, prepared meals, and collected payments.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Performed shift change tasks each day to keep store neat and running smoothly.
Education
Bachelor of Business Administration - Business Management
Ravensbourne University London
London 09.2020 - 09.2023
Senior Secondary - Commerce
Sir Chhotu Ram Pubilc School
Bilaspur 03.2019 - 07.2020
Secondary - All Subjects
Sir Chhotu Ram Public School
Bilaspur 03.2018 - 04.2019
Skills
- Fast typing speed
- Health and safety procedures
- Travel planning
- Customer service
- Flexible
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
Timeline
Receptionist
On Reception
06.2023 - 09.2023
Tesco Express Store
Customer Helper
02.2023 - 06.2023
Mcdonald
Cooking Assistant And Cashier
09.2022 - 02.2023
Bachelor of Business Administration - Business Management
Ravensbourne University London
09.2020 - 09.2023
Senior Secondary - Commerce
Sir Chhotu Ram Pubilc School
03.2019 - 07.2020
Secondary - All Subjects
Sir Chhotu Ram Public School
03.2018 - 04.2019