Overview
Work history
Education
Skills
Hobbies and interests
References
Timeline
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Rebecca Milne

Overview

7
7
years of professional experience
2002
2002
years of post-secondary education

Work history

Receptionist

Welsh Health Supplies POW Hospital (Manpower Temp)
Bridgend, County Borough of Bridgend
01.2009 - 06.2010
  • Customer satisfaction by efficiently managing all front desk enquiries.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Maintained an organised reception area for a professional business environment.
  • Data Entry

Sales administrator

Jacksons Cars Ltd
Bridgend, County Borough of Bridgend
09.2007 - 10.2009
  • Improved customer satisfaction by handling all sales queries swiftly and efficiently.
  • Delivered outstanding administrative support for smooth sales operations.
  • Managed client database to ensure accurate record-keeping.
  • Coordinated with the sales team, enhancing overall productivity.
  • Filing


Receptionist/Legal Secretary

R L Edwards Ltd Solicitors
Porthcawl, County Borough of Bridgend
09.2003 - 08.2007
  • Handled appointment scheduling to ensure smooth daily operations.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Maintained an organised reception area for a professional business environment.
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Upheld confidentiality with sensitive information handling procedures.
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Located information and records quickly to assist with ad-hoc queries.

Education

GCSEs - Media Studies

Porthcawl Comprehensive
Porthcawl, County Borough of Bridgend

NVQ Level 2 - Business Administration

Bridgend College
Bridgend, County Borough of Bridgend
/2001 - /2003

Skills

  • Customer Service
  • Calm under pressure
  • Customer relations
  • Data Entry
  • Microsoft Office
  • Switchboard operation
  • Photocopier operation
  • Meeting arrangements
  • Clean and tidy nature
  • Database administration
  • Email management
  • Telephone skills
  • Punctual
  • Microsoft Excel proficiency
  • Greeting customers
  • Friendly customer service
  • Audio typing
  • Mail sorting
  • Organised and reliable
  • Clear communication
  • Fast typing speed
  • Administration

Hobbies and interests

Busy mother of 3 children.  I enjoy all there various sporting activities and competitions. 

References

References available upon request.

Timeline

Receptionist

Welsh Health Supplies POW Hospital (Manpower Temp)
01.2009 - 06.2010

Sales administrator

Jacksons Cars Ltd
09.2007 - 10.2009

Receptionist/Legal Secretary

R L Edwards Ltd Solicitors
09.2003 - 08.2007

GCSEs - Media Studies

Porthcawl Comprehensive

NVQ Level 2 - Business Administration

Bridgend College
/2001 - /2003

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Rebecca Milne