Shivani Mehta
Eastham,UK
Summary
Dedicated hospitality professional with experience as a crew member and waitress in busy restaurants. Skilled in providing great customer service, handling orders, and creating a friendly environment. Strong in communication, multitasking, and resolving issues calmly. Hardworking, detail-oriented, and eager to grow in the industry. Experienced in quality assurance and accounts payable. Looking for a role where I can use my skills to maintain high standards, ensure accuracy, and support team success.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Waitress assistant
Smokey Kitchen
2025.02 - 2025.04
- Provided fast, friendly service in a busy restaurant.
- Took accurate orders, recommended menu items, and accommodated dietary needs.
- Kept tables clean and followed safety guidelines. Worked with the kitchen and team to ensure smooth operations. Handled billing and payments with attention to detail.
Quality Assurance Analyst & Accounts Payable Specialist
Adreno Technology Private Limited
2021.04 - 2024.08
- Company Overview: INDIA
- Checked team work for quality and compliance with company standards.
- Fixed any errors in data entry and documentation to ensure accuracy. Regularly audited work and gave feedback for improvement.
- Managed accounts payable, including invoices, vendor payments, and account reconciliations.
Crew member
Grand Katani, TDI Mohali
2019.08 - 2021.02
- Provided great customer service in a fast-paced environment, ensuring guest satisfaction. Assisted with food prep, table service, and cleanliness, following safety standards.
- Handled inquiries, special requests, and complaints professionally. Worked with kitchen and service teams for timely order delivery. Kept work areas clean and organized.
Education
Bachelor of Science - Non Medical
Chandigarh University
2016.08 - 2019.06
Higher Secondary - undefined
DAV Sr Sec School
Sawra, HP 2014.01 - 2016.01
Skills
- Customer Service Excellence
- Multitasking
- Interactive
- Excellent communication skills
- Leader
- Team Collaboration
- Cash Handling & Billing
- Time Management
- Cleanliness & Hygiene
- Adaptability
- Attention to Detail
Affiliations
- I enjoy gardening, traveling, listening to music and sharing a great meal with friends.
Timeline
Waitress assistant
Smokey Kitchen
2025.02 - 2025.04
Quality Assurance Analyst & Accounts Payable Specialist
Adreno Technology Private Limited
2021.04 - 2024.08
Crew member
Grand Katani, TDI Mohali
2019.08 - 2021.02
Bachelor of Science - Non Medical
Chandigarh University
2016.08 - 2019.06
Higher Secondary - undefined
DAV Sr Sec School
2014.01 - 2016.01