Dedicated professional with expertise in customer interaction and public speaking, demonstrating patience under pressure and professionalism in contact. Skilled in listening to customers' needs and creating speedy responses, with bilingual or multilingual capabilities enhancing communication. Proficient in product expertise, item scanning accuracy, change giving, and bagging proficiency. Committed to leveraging skills for career advancement in customer service excellence.
Work history
Customer service executive
Tender bun fried chicken
Milton Keynes , Buckinghamshire
03.2024 - 07.2024
Assisted in training new staff to ensure consistency in service delivery.
Managed difficult situations for positive outcomes.
Assessed customer needs accurately, making relevant recommendations that fit their specific requirements.
Delivered exceptional service to increase customer loyalty.
Maintained a clean and organised workspace, contributing to an effective work environment.
Ensured minimal wait times by prioritising tasks effectively during peak hours.
Coordinated with other departments for efficient problem resolution.
Education
GCSEs - Just finished GCSE
Milton keynes academy
Milton Keynes
09.2020 -
Skills
Patience under pressure
Professionalism in contact
Listening to customers' needs
Speedy response creation
Bilingual or multilingual
Public speaking
Product expertise
Scanning items
Change giving
Bagging proficiency
Item scanning accuracy
Languages
Hindi
Upper intermediate
Bengali
Native
Affiliations
Working currently with Milton Keynes youth council
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)