Summary
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Shiba Das

milton keynes,Buckinghamshire

Summary

Dedicated professional with expertise in customer interaction and public speaking, demonstrating patience under pressure and professionalism in contact. Skilled in listening to customers' needs and creating speedy responses, with bilingual or multilingual capabilities enhancing communication. Proficient in product expertise, item scanning accuracy, change giving, and bagging proficiency. Committed to leveraging skills for career advancement in customer service excellence.

Work history

Customer service executive

Tender bun fried chicken
Milton Keynes , Buckinghamshire
03.2024 - 07.2024
  • Assisted in training new staff to ensure consistency in service delivery.
  • Managed difficult situations for positive outcomes.
  • Assessed customer needs accurately, making relevant recommendations that fit their specific requirements.
  • Delivered exceptional service to increase customer loyalty.
  • Maintained a clean and organised workspace, contributing to an effective work environment.
  • Ensured minimal wait times by prioritising tasks effectively during peak hours.
  • Coordinated with other departments for efficient problem resolution.

Education

GCSEs - Just finished GCSE

Milton keynes academy
Milton Keynes
09.2020 -

Skills

  • Patience under pressure
  • Professionalism in contact
  • Listening to customers' needs
  • Speedy response creation
  • Bilingual or multilingual
  • Public speaking
  • Product expertise
  • Scanning items
  • Change giving
  • Bagging proficiency
  • Item scanning accuracy

Languages

Hindi
Upper intermediate
Bengali
Native

Affiliations

  • Working currently with Milton Keynes youth council

Timeline

Customer service executive

Tender bun fried chicken
03.2024 - 07.2024

GCSEs - Just finished GCSE

Milton keynes academy
09.2020 -
Shiba Das