LINGA SWAMY BOYAPALLY
Berkhamsted,Hertfordshire
Summary
Detail-oriented and ambitious MSc International Business Management. Passionate about finance, banking, and business analytics, I aim to contribute to financial planning, risk management, and strategic decision-making in a dynamic organization. Seeking to build a career in marketing where I can apply analytical skills, creativity, and cross-cultural knowledge to drive brand growth and customer engagement in competitive international markets .Eager to build a career in marketing and finance, with a focus on applying analytical thinking, financial planning, and strategic decision-making to drive organizational growth. Skilled in cross-cultural communication, problem-solving, and data-driven insights, I aim to contribute effectively in dynamic and competitive business environments.
Overview
1
1
year of professional experience
Work history
Customer service executive
EG ON THE MOVE
Chesham, Buckinghamshire
2024.11 - Current
- Kept up-to-date with company policies, ensuring correct information was given at all times.
- Delivered exceptional service to increase customer loyalty.
- Assisted in training new staff to ensure consistency in service delivery.
- performed administrative duties efficiently ;this included managing schedules, organising files and drafting correspondence.
- Balanced multiple tasks simultaneously without compromising on quality of service.
- Coordinated with other departments for efficient problem resolutions.
Education
Master of Science - INTERNATIONAL BUSINESS MANAGEMENT
University of East London
London 2024.09 -
Bachelor of Commerce - Commerce
Jagarlamudi kuppuswamy choudary college
Guntur, INDIA 2019.06 - 2022.05
Higher secondary education - MPC
Sri Chaitanya junior college
Hyderabad, INDIA 2017.06 - 2019.04
Skills
- Customer services
- Query management
- Procedure development
- Customer retention tactics
- Sales data analysis
- Patience under pressure
- IT support and guidance
- Customer service metrics
- Service training
- Inventory control systems
- Sales support
- Customer engagement and interaction
- Service trend analysis
Affiliations
- Studying history, philosophy, or science for fun
- Traveling or exploring new places
- Playing Cricket
Languages
Telugu
Proficient (C2)
Hindi
Advanced (C1)
English
Advanced (C1)
References
References available upon request.
Timeline
Customer service executive
EG ON THE MOVE
2024.11 - Current
Master of Science - INTERNATIONAL BUSINESS MANAGEMENT
University of East London
2024.09 -
Bachelor of Commerce - Commerce
Jagarlamudi kuppuswamy choudary college
2019.06 - 2022.05
Higher secondary education - MPC
Sri Chaitanya junior college
2017.06 - 2019.04